Ragina Fitz | Page 22
Service Advisor
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Ragina Fitz
July 19, 2024
I brought my car in for scheduled maintenance and had an appointment. Unfortunately it took nearly two days for the service to be performed and no one informed me that my car would not be ready by the end o appointment. Unfortunately it took nearly two days for the service to be performed and no one informed me that my car would not be ready by the end of the first day. More
Other Employees Tagged: Wilder Hickman , Ryan Pulley
July 17, 2024
I have been a customer of Mercedes Benz of Midlothian for almost 15 years. I have nothing but respect and appreciation for the people who work in sales as well as service. The staff goes above and beyond to almost 15 years. I have nothing but respect and appreciation for the people who work in sales as well as service. The staff goes above and beyond to ensure a quality experience. More
Other Employees Tagged: Wilder Hickman , Tim Lyons
June 23, 2024
Excellent Service was done By tecnition & service team everything done perfectly I was very satisfied everything done perfectly I was very satisfied More
Other Employees Tagged: Wilder Hickman
June 18, 2024
This is my first Mercedes, definitely not my last. Frank Costa was terrific. He listened to my needs, found the perfect fit for me. He was attentive throughout the purchase process and has stayed in t Frank Costa was terrific. He listened to my needs, found the perfect fit for me. He was attentive throughout the purchase process and has stayed in touch, making sure all was going well. My first annual service just occurred, an excellent experience. The staff and service managers were incredibly helpful. They provided a loaner for the day. When I returned at the suggested time, the car was ready. Clean and shiny like new. Excellence - dealership and staff!!! More
Other Employees Tagged: Wilder Hickman, Frank Costa II , Ryan Pulley, Frank Costa
June 18, 2024
Great service. Very knowledgable. No pressure sale very appealing. Sales rep very informative. Great experience. Very knowledgable. No pressure sale very appealing. Sales rep very informative. Great experience. More
Other Employees Tagged: Wilder Hickman , Lucas Wadsworth
June 17, 2024
Ragina is intentive to my concerns and detail oriented. She took the time to check which proceedures had been performed within the last few years at other dealer shops. This helped to have the essential She took the time to check which proceedures had been performed within the last few years at other dealer shops. This helped to have the essential work completed in a timely manner and within my budget. Service reception desk seemed to be uncertain and disorganized about my car reservation for matinenance, when Ragina had invited me to leave my car prior to 12 noon to begin the service. More
Other Employees Tagged: Wilder Hickman
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