Ragina Fitz | Page 21
Service Advisor
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Ragina Fitz
August 13, 2024
Excellent customer service Knowledgeable Professional Friendly Job well done I believe I said enough to describe my experience. service Knowledgeable Professional Friendly Job well done I believe I said enough to describe my experience. More
Other Employees Tagged: Wilder Hickman
August 05, 2024
Scott provided exceptional service as always. He continues to display a professional and friendly attitude with each visit. He explained recommended services without any pressure to have work c He continues to display a professional and friendly attitude with each visit. He explained recommended services without any pressure to have work completed. More
Other Employees Tagged: Wilder Hickman
August 01, 2024
Inspected my car didn’t check all the items. My lights wouldn’t dim he didn’t check the relay. He didn’t check for power source. He just said he couldn’t do it. He made excuses. He had a new ass My lights wouldn’t dim he didn’t check the relay. He didn’t check for power source. He just said he couldn’t do it. He made excuses. He had a new assembly. He can do it with me. She gave me false information. More
July 31, 2024
Could not find paperwork or keys. Had to wait 15 minutes. Charged 3% for using credit card. Had to wait 15 minutes. Charged 3% for using credit card. More
Other Employees Tagged: Wilder Hickman
July 25, 2024
This was my 2nd pre-owned GLS from this dealership, and I was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair. I am grateful to the pre-owned service line manager, who was also receptive and extremely helpful in helping me achieve resolution. More
Other Employees Tagged: Wilder Hickman
July 24, 2024
Overpriced labor charges ,are ridiculous! Why would anyone be happy with paying $175 for parts and $900 for labor 🤔 xxxxing insane .no discounts for veterans or first responders. Or Senior Why would anyone be happy with paying $175 for parts and $900 for labor 🤔 xxxxing insane .no discounts for veterans or first responders. Or Seniors!! More
Other Employees Tagged: Wilder Hickman
July 23, 2024
As usual, the service experience was great. I do wish they would reestablish their loaner cars. That makes getting service easier. I do wish they would reestablish their loaner cars. That makes getting service easier. More
Other Employees Tagged: Wilder Hickman , Ryan Pulley, Rick in service
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