Ragina Fitz | Page 21

First time with Ragina and was very pleased with her level of service, attentiveness, and ensuring I was being taken care of. The wait times are boarder line excess when you have a 4 hour wait. The ca level of service, attentiveness, and ensuring I was being taken care of. The wait times are boarder line excess when you have a 4 hour wait. The car wash was sub par as they clearly did not clean the windows and still had hand prints on the hood from service. More

by dfarreniii Verified Customer Verified Customer

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Ragina, is very kind. My opinion she love what she do, and that is treating her customers with the very best service and kindness. Thanks. My opinion she love what she do, and that is treating her customers with the very best service and kindness. Thanks. More

by Dr. Everly Walton Verified Customer Verified Customer

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Midlothian Mercedes-Benz is about their business. It like they love helping their customers with much joy. They are the best. It like they love helping their customers with much joy. They are the best. More

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Excellent customer service Knowledgeable Professional Friendly Job well done I believe I said enough to describe my experience. service Knowledgeable Professional Friendly Job well done I believe I said enough to describe my experience. More

by WOOLRIDGECT Verified Customer Verified Customer

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Great, efficient service for a reasonable price! Wonderful customer service from start to finish! We are very happy with our car purchase! Wonderful customer service from start to finish! We are very happy with our car purchase! More

by ASHLEYSONGERLEWIS Verified Customer Verified Customer

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The service department was great to deal with. They fixed our car quickly and kept us informed during the process. They fixed our car quickly and kept us informed during the process. More

by vicki.elkora4 Verified Customer Verified Customer

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Scott provided exceptional service as always. He continues to display a professional and friendly attitude with each visit. He explained recommended services without any pressure to have work c He continues to display a professional and friendly attitude with each visit. He explained recommended services without any pressure to have work completed. More

by LCFOOTS Verified Customer Verified Customer

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Inspected my car didn’t check all the items. My lights wouldn’t dim he didn’t check the relay. He didn’t check for power source. He just said he couldn’t do it. He made excuses. He had a new ass My lights wouldn’t dim he didn’t check the relay. He didn’t check for power source. He just said he couldn’t do it. He made excuses. He had a new assembly. He can do it with me. She gave me false information. More

by waygood1 Verified Customer Verified Customer

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Could not find paperwork or keys. Had to wait 15 minutes. Charged 3% for using credit card. Had to wait 15 minutes. Charged 3% for using credit card. More

by pngerbino Verified Customer Verified Customer

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This was my 2nd pre-owned GLS from this dealership, and I was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair. I am grateful to the pre-owned service line manager, who was also receptive and extremely helpful in helping me achieve resolution. More

by npchell Verified Customer Verified Customer

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