Ragina Fitz | Page 5
Service Advisor
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Ragina Fitz
July 12, 2025
Mercedes-Benz of Midlothian is very service oriented. I am very impressed with my dealership and the high bar set by Mercedes-Benz. They addressed my issue very promptly. I am very impressed with my dealership and the high bar set by Mercedes-Benz. They addressed my issue very promptly. More
Other Employees Tagged: Wilder Hickman, Nicole Cutler , Scott Lambert, Alan Mansfield
July 12, 2025
Regina was great as always. Ryan Pulley is also an excellent representative for Mercedes. He went out of his way to make sure I was taken care of. Very much appreciate his level Ryan Pulley is also an excellent representative for Mercedes. He went out of his way to make sure I was taken care of. Very much appreciate his level of service. - MC More
Other Employees Tagged: Ryan Pulley
July 12, 2025
Not what I expected from a quality automotive manufacturer. I am a retired firefighter so maybe I just don’t “get it “. I purchased this product because it is used by delivery companies and manufacturer. I am a retired firefighter so maybe I just don’t “get it “. I purchased this product because it is used by delivery companies and subjected to severe service. I still like the vehicle, just disappointed by the lack of quality service! More
July 07, 2025
The customer service team is very helpful and they go out of their way to help me out. This is the first time at this dealership. I liked it so much that I moved my service to this dealership from West Broa of their way to help me out. This is the first time at this dealership. I liked it so much that I moved my service to this dealership from West Broad. More
July 03, 2025
Good experience but have some concerns on wrapping the front end of my car. There seems to be some blemishes still there that were not removed. front end of my car. There seems to be some blemishes still there that were not removed. More
Other Employees Tagged: Wilder Hickman, Nicole Cutler , Scott Lambert, Alan Mansfield
July 01, 2025
Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More
June 30, 2025
Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels prioritized. She provides timely updates throughout the vehicle service process. Furthermore, Ms. Ragina demonstrates a strong understanding of client expectations, consistently meeting and exceeding them. More

