Ragina Fitz | Page 6

Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More

by MGREENIDGE Verified Customer Verified Customer

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Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels prioritized. She provides timely updates throughout the vehicle service process. Furthermore, Ms. Ragina demonstrates a strong understanding of client expectations, consistently meeting and exceeding them. More

by JASON.MOORE0 Verified Customer Verified Customer

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Ragina was amazing and so was Ms Doyle from the parts department. I never experience this type of service before from no Benz service department. Ragina went far and beyond to ensure I was talking care department. I never experience this type of service before from no Benz service department. Ragina went far and beyond to ensure I was talking care of and that the loaner was ready. I can’t say enough how wonderful they both was. I drove all the way from Woodbridge to have my vehicle serviced it took me 1hour and 30 min. I’m going to make that trip again when I need the service. I’m a retired solder and they both took care of me. Job well done… More

by cvshegog8 Verified Customer Verified Customer

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Great service as usual. Regina kept me informed about the status of my vehicle. Mercedes Benz of Midlothian has always provided outstanding service Regina kept me informed about the status of my vehicle. Mercedes Benz of Midlothian has always provided outstanding service More

by MMMALLEN Verified Customer Verified Customer

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Regina is great to work with everytime i come in to Mercedes never have had any issues. Mercedes never have had any issues. More

by DONALDSCOTT.GRUBBS Verified Customer Verified Customer

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Been working with this dealership over 20 years ,buying vehicles and servicing them.Always satisfied with customer service and quality of work! vehicles and servicing them.Always satisfied with customer service and quality of work! More

by TORIELLO.BILL Verified Customer Verified Customer

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My Saturday service was performed with skill, professionalism and alacrity. Regina was well qualified and reassuring. My car was completely serviced and back in my hands in less than 2 hours. I p professionalism and alacrity. Regina was well qualified and reassuring. My car was completely serviced and back in my hands in less than 2 hours. I paid with a check. More

by BRENTLOV1 Verified Customer Verified Customer

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Finance clerk may benefit from a little more effort toward customer service. Perhaps the work may be a factor. toward customer service. Perhaps the work may be a factor. More

by arttess Verified Customer Verified Customer

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Charles did a great job and followed up. Second purchase at the dealership and Charles even came to my house with the paperwork. He is a great salesman and thoroughly explained the car I pur Second purchase at the dealership and Charles even came to my house with the paperwork. He is a great salesman and thoroughly explained the car I purchased. I highly recommend Charles for all my friends and family. He was very nice and we thank him very much. More

by NTH105 Verified Customer Verified Customer

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Staff was very professional on time. Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you More

by NEWYORKTP Verified Customer Verified Customer

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