Ralph Carratura

Exceptional Customer Service. Our most recent service experience was a wonderful. Erica was warm and kept us up to speed throughout the repair process. There was a minor issue Our most recent service experience was a wonderful. Erica was warm and kept us up to speed throughout the repair process. There was a minor issue when we came to pick it up and Andrew was amazing at not only taking care of it but doing it with a smile. Ralph, Erica, and Andrew made us feel like we were family. We live in xx. Joe, MI. It was totally worth making the trip to come here. More

by j-max Verified Customer Verified Customer

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Excellent customer service, fix the issue with my vehicle in A timely matter. Made sure I had A loaners vehicle while mine was being serviced. The Dealership & the people working behind the scenes superseded in A timely matter. Made sure I had A loaners vehicle while mine was being serviced. The Dealership & the people working behind the scenes superseded my expectations. More

by lydiajohnson932 Verified Customer Verified Customer

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Everyone is very helpful and personable. Great folks! Good doing business at Gates! Thanks all. Great folks! Good doing business at Gates! Thanks all. More

by hdjd01 Verified Customer Verified Customer

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Very good dealership. The only thing I suggest to improve is communication. Other then that I've bought 3 vehicles from then In one year alone. The only thing I suggest to improve is communication. Other then that I've bought 3 vehicles from then In one year alone. More

by That Hunter Verified Customer Verified Customer

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I was welcomed as a new customer. I found a car and everything was handled efficiently. I found a car and everything was handled efficiently. More

by gjthomas363 Verified Customer Verified Customer

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It good service and fast service didn’t have to wait long thanks for the service thanks for the service More

by Tammylh9 Verified Customer Verified Customer

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Fantastic friendly and always feel like they are honest and doing what's right but not extra Great Managers!!! and doing what's right but not extra Great Managers!!! More

by MTHOMAS32 Verified Customer Verified Customer

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Good customer service The dealership is cleaned Great employees Great service Great ownership Service know what they are doing employees Great service Great ownership Service know what they are doing More

by GARZACORBIN552 Verified Customer Verified Customer

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I have bought three cars from Ralph. He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just tim He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just time to service my car he was right there to make sure everything was done to specifications. He is 100% an honest man and has always kept his word. I will always buy a car through Ralph only. I have sent family and friends to him they all are happy with the car and service they have received. , More

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