Ralph Clement | Page 32

Ralph's energy, enthusiasm and complete knowledge of the car made him fantastic to work with every step of the way. We first stopped in on a Sunday thinking that the dealership would be closed and we could car made him fantastic to work with every step of the way. We first stopped in on a Sunday thinking that the dealership would be closed and we could just look at the Altima's without being bothered. We didn't realize that in fact you were open. Ralph walked up and asked if we needed any assistance or did we want to just be left alone to browse. I instantly liked his approach and it changed my mind about just browsing and we ended up taking a test drive that Sunday and ultimately buying the car we tested. More

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best vehicle purchase experience to date. Ralph Clement & Ryan Lapier made the buying experience very injoyable, no stress, no bickering & i was happy with all the incentives. & Ryan Lapier made the buying experience very injoyable, no stress, no bickering & i was happy with all the incentives. More

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Ralph never leads his custormer on , honest and straight forward , should be better taken care of by the dealership, it is very hard to get employes these days that are like him. Should be better programs forward , should be better taken care of by the dealership, it is very hard to get employes these days that are like him. Should be better programs for long term employies, desk placement should be back out front or his own office.. The back corner is not apealing to the customor. I know about sales have been self employed for my whole life in sales. Service need to work better with sales, I see things posted that the two departments should share. More

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Because everything G was done in 1 day. Salesman Ralph Because everything G was done in 1 day. Salesman Ralph got everything done without any hassles. Everyone was so pleasant and that is important. Ever Because everything G was done in 1 day. Salesman Ralph got everything done without any hassles. Everyone was so pleasant and that is important. Everyone smiled as well. Loved the bathroom. Everything was clean More

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This was our first time at A Gates Facility. From the moment we drove in we were very impressed. The Grounds are immaculate, the personnel were all friendly, welcomed us like old friends. We were were gr moment we drove in we were very impressed. The Grounds are immaculate, the personnel were all friendly, welcomed us like old friends. We were were greeted by a sales person right away, given a tour of the facility, then we sat down and were asked questions about our needs and wants. Tomas was truly interested in us and and matched us to the Nissan that fit our needs. The facility inside was spotless even at 7:00 PM. at night. All the personnel were neat and polished. We have not been to a facility like this before. This was a great experience. Every one bent over backwards to put a deal together and make this car buying experience as pleasant as possible. We will recommend Gates GMC/Nissan to everyone. Thank you very much, Bruce & Nancy Smith More

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Ralph was very helpfull in getting me the deal that I needed. I had at least 4 or 5 other sales/trade appraisal employees come up to me to say hello or just to talk. Everyone was very friendly and helpfu needed. I had at least 4 or 5 other sales/trade appraisal employees come up to me to say hello or just to talk. Everyone was very friendly and helpfull. Couldn't be more pleased. More

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I am very happy to have met Ralph Clement. He was very concerned about satisfying my needs for a vehicle. I asked him to get me the Dodge Nitro and he called Columbia Ford and had it delivered to Gates. concerned about satisfying my needs for a vehicle. I asked him to get me the Dodge Nitro and he called Columbia Ford and had it delivered to Gates. Nick Truax was very thorough and always pleasant. I had a great experience at Gates and I hope that it will continue. More

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We bought a mini van from Ralph..Finance was done with Nick. The process was great overall and there is not one thought in our heads that we bought the wrong vehicle.. We do not regret anything Th Nick. The process was great overall and there is not one thought in our heads that we bought the wrong vehicle.. We do not regret anything Thanks again The Noheimer Family! More

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I decided to visit your dealership after searching for a particular truck on the web.I was looking for a 2011 leftover possibly a denali or a Slt. in a 1500 series.Your dealership had one advertised,So I De particular truck on the web.I was looking for a 2011 leftover possibly a denali or a Slt. in a 1500 series.Your dealership had one advertised,So I Decided to take a two hour ride to check the truck out, driving in my possible trade vehicle.As I was touring around your dealership looking at your inventory I was greeted by salesman Ralph Clement.We started a conversation on what I was interested in looking at only to find out it was actually a demo being driven by your service manager that had been in a minor deer accident.Ralph was so up front with me about the truck,even walking to the body shop to view the damage to see If I would still be interested.At that point I Knew I was dealing with the right kind of salesperson for me, so I Decided get a estimate on a 2012 denali in which i turned down.Ralph choose to go the extra length after that in searching other dealers for a more exact match, staying in touch with me a number of times via phone and email.The end result is the way business was handled by Ralph and his work to find the truck that I was looking for, your dealership has sold me a new truck even being two hours away from your location, with plenty of gmc dealers nearer to me!! More

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My mechanic Larry Loubier, recommended Gates GMC Nissan, and Ralph Clement specifically. Although Ralph and I got off to a slow start (he was otherwise occupied with another customer), his diligence and ho and Ralph Clement specifically. Although Ralph and I got off to a slow start (he was otherwise occupied with another customer), his diligence and honesty to help me "reset the clock" and we started anew. The entire experience was a quick progression from doubt to complete satisfaction, and in the end I felt that his determination to help me find the right car at the right price was more than a job: it was a manifestation of who he is as a person. I have come away pleased as punch with a car that I never dreamed of considering, but one which will serve me well for many years to come. A true altruistic representative of an auto dealership is a jewel in the crown of the business. You are lucky to have him. More

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