Ralph Gonzalez

Great experience at Kia of Wilmington. I was contacted by Anthony Sessoms regarding my offer on a new EV6 and we made a deal right on the phone. Upon arriving at the dealership I was gre I was contacted by Anthony Sessoms regarding my offer on a new EV6 and we made a deal right on the phone. Upon arriving at the dealership I was greeted by Ralph Gonzalez who oversaw the test drive,purchase and paperwork. He did a great job of keeping in the loop during the detailing and financing. He also did a very thorough job going through all the features of the vehicle and getting the Kia app set up on my phone and paired to the car. Josh Fitts was knowledgable regarding the finance options available to me and fixed an error to make the experience easy. I highly recommend Kia of Wilmington for going above and beyond. This was not my experience at another local Kia dealership (Holly Kia). More

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Easy to work with. Very up front. No nonsense. No hidden fees or charges. Was happy with my visit. Very up front. No nonsense. No hidden fees or charges. Was happy with my visit. More

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Very welcoming and no pressure environment. I never felt rushed and Ralph answered all of my questions very honestly. I never felt rushed and Ralph answered all of my questions very honestly. More

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Hello this is Dave Johnson I bought a 22 telluride and Al was a big help to me. Receiving my new car I have some extra things done to my telluride 2022 from the service department and the technicians did a f was a big help to me. Receiving my new car I have some extra things done to my telluride 2022 from the service department and the technicians did a fantastic job. I just want to Thank "Al" he's very polite friendly he goes out his way to treat you like family this is my second telluride I had a 2021 I just bought a 2022 and I build a good relationship with Al who's head of the service department I just want to give "Al" 10 Stars if I can!! and thank Al for him taking care of my vehicle he goes above and beyond and that I appreciate about Al very meticulous which I like about him he takes pride in his department and the customers will bring in their vehicle Kim is a nice lady who works in service department I feel like I got a second family. My wife passed away of coronavirus 3 years ago I've been to the dealership just to talk to people and everybody's very friendly I just want to thank everyone that Kia Wilmington. Dave N. Johnson Jr. More

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