28 Reviews
Write a Review28 Reviews of Ralph Poe
January 27, 2026
Exceptional service (even paid for an Uber ride home), great communication, kind, friendly, respectful, knowledgeable and skilled. great communication, kind, friendly, respectful, knowledgeable and skilled. More
Other Employees Tagged: Brian Talley, Trevor Ellis, Ramon Rodgers, Alphonzo Broughton, Mark Hayward, Emmanuel Ibekwe, Matthew Koch, Doug Truett
January 21, 2026
It was a good experience until we realized the 2026 Maverick XLT we purchased didn't have blind spot monitoring. We wouldn't have purchased this vehicle had we known it didn't have that vital feature. Maverick XLT we purchased didn't have blind spot monitoring. We wouldn't have purchased this vehicle had we known it didn't have that vital feature. The salesman didn't tell us it didn't have blind spot monitoring. The Maverick we test drove had it, and my son has a 2025 Maverick XLT and he has it as well. So, my wife left our salesman a phone message saying the blind spot monitoring wasn't working on our new vehicle and asked what we should do. However, he never called us back; so, we called the service manager and brought the truck in, which is when the service manager told us this feature wasn't included on our Maverick. We are very dissatisfied with this outcome. The Maverick is great except for missing that one feature--which for us, makes it unsatisfactory and unsafe. How can this be rectified? More
Other Employees Tagged: Ralph Poe
November 25, 2025
The guys in the service dept are fantastic! After a break down on I 77 the guys managed to get us back on the road. After staying in a hotel for 2 days, 650 miles from home, it was great to get After a break down on I 77 the guys managed to get us back on the road. After staying in a hotel for 2 days, 650 miles from home, it was great to get on the road again. More
November 15, 2025
Ralph Poe is an incredible salesperson and diplomat for the Ford brand I have used him over the past 30 years and he has never let me down. He also helps manage and coordinate my service needs . the Ford brand I have used him over the past 30 years and he has never let me down. He also helps manage and coordinate my service needs . More
November 06, 2025
Everyone was very helpful and courteous. I have tried other dealerships, but this was one stands out to me. It was very clean and the personal above and beyond what they had to do. It was a I have tried other dealerships, but this was one stands out to me. It was very clean and the personal above and beyond what they had to do. It was a great experience. More
Other Employees Tagged: Lee Cook, Gioia Paczkowski
September 09, 2025
The salesperson was very helpful in finding the vehicle I was looking for, He didn't try to sale me something that I wasn't interested in. The finance manager was great, got in their office and it was very p was looking for, He didn't try to sale me something that I wasn't interested in. The finance manager was great, got in their office and it was very professional. All the personal in service were very helpful in answering my questions. More
Other Employees Tagged: Lee Cook, Gioia Paczkowski
August 27, 2025
Indiana my service advisor was very helpful and went above the normal attitude that most advisor's jave above the normal attitude that most advisor's jave More
Other Employees Tagged: Lee Cook, Jeff Robinson, Gioia Paczkowski, Karen Blackburn , Christopher Benson, John Long, Daniel Meetze, Mikala Smith

