Ralph Ruggiero | Page 4

Best car buying experience in 45 years!!!! A little history first. I bought my first new car in 1972, a brand new Datsun 510. I have either bought or leased new cars every 3 to 5 years since A little history first. I bought my first new car in 1972, a brand new Datsun 510. I have either bought or leased new cars every 3 to 5 years since. The point is, I know what the game is with buying new cars and have always preferred the removal of a wisdom tooth rather than go through the stress of buying a car. In 2010 I bought a new Prius from Dayton and was very satisfied with the car. Not so much with the sales experience, but satisfied enough so that when my wife needed a new car I returned to Dayton and asked to speak with my old salesman. Well, it was downhill from there. He was now a sales manager and thought that he could muscle me and insult me into buying a new vehicle. Obviously, it did not work and after he insulted me I walked out and went to another dealer some 50 miles away. I bought 2 new vehicle from that dear in the ensuing two years. I was now ready to trade in my Prius and decided to stop at Dayton and see if anything had changed. Let me tell you, it sure has. I first spoke to a service technician and asked him about the dealership and sales and how they treat people. He couldn't say enough about the "new" Dayton and went out of his way to tell me Jeffrey Marcus was an excellent, compassionate and trustworthy salesman. I visited Jeffrey Marcus on Monday, August 21st and told him how much I wanted to be a customer of Dayton Toyota, but was not certain I could trust them again. I didn't spend a lot of time there on Monday, but it was enough time to unquestionably trust Jeffrey and his manger Mr. Rugerio. I took a quick look at a 2017 RAV4 and told Jeffrey that I would be back 9:30 the next morning to buy the car I liked. 9:30 the next morning I walked into Dayton Toyota and by 11:30 I was out of there with a great deal, a great car and a new found go to car dealer, Dayton Toyota. This was by far the best, the easiest, the most stress free and enjoyable car buying experience I have had in 45 years of buying cars. Thank you Jeffrey Marcus. Thank you Mr. Rugerio and the other sales managers. Thank you Omar in finance. I cannot wait to do business with you again when my wifes lease on a Toyota Corolla S is up in July of 2018. More

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Excellent RAV4 We went to Dayton Toyota last week because of the National Toyota event. Our lease was almost over and we were just going to check out the new cars. We went to Dayton Toyota last week because of the National Toyota event. Our lease was almost over and we were just going to check out the new cars. Because of the excellent care and incentives being offered we were able to return our leased 2015 RAV4 and lease a 2015 RAV4. We are very happy with our new auto and our salesman, John Smzmigiel, treated us with care and provided us with all the information needed to ensure that we would be pleased with our new auto. More

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Fantastic customer service The best part of the entire experience was how the team made me feel...they were knowleable, patient and so kind...love my new car, loved my experienc The best part of the entire experience was how the team made me feel...they were knowleable, patient and so kind...love my new car, loved my experience. More

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Overall people and service was great. I had very good expiriense with people at dealership. Sales Director Ralph Rggiero and sales Maneger Paul Cifaldi gave me andividet attention during I had very good expiriense with people at dealership. Sales Director Ralph Rggiero and sales Maneger Paul Cifaldi gave me andividet attention during the all process.They treated me very good. Thanks a lot for your servise, More

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