Ralph Sorrentino | Page 3

Jaylan my awesome sales rep, Mr Ned the FO and Mr Sorrentino the GM was all amazing to work with. They gave me and my son the best buying experience I have ever had. Jaylan deserves to be on the R Sorrentino the GM was all amazing to work with. They gave me and my son the best buying experience I have ever had. Jaylan deserves to be on the Red Carpet receiving the “The Best Excellence Salesmanship Award”. More

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UPDATE: The dealership made this right. Updating this to a 4-star review vs. my original 1-star. Thank you to Ralph Sorrentino for setting this right // ORIGINAL REVIEW: This dealershi Updating this to a 4-star review vs. my original 1-star. Thank you to Ralph Sorrentino for setting this right // ORIGINAL REVIEW: This dealership (and GM as a whole) cares NOTHING about its customers. I purchased a 2018 Tahoe LT BRAND NEW from Jim Ellis and I have had nothing but problems. First I had to replace the A/C Condenser Coil which cost me $1,000 because my VIN just happened to NOT be included in the group of VINs that were covered under warranty for this. Next, I had to replace an engine coil, plug wire, and plug due to "Cylinder 1 Misfiring." This cost me $400! Please explain to me how a BRAND NEW VEHICLE with 50,000 miles needs these types of repairs. I fear that the only option I have is to sell this car and go purchase a Lexus or Toyota because it is clear that General Motors does not put quality control in high regard when building their vehicles these days. It really is sad. More

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I live on the other side of the country and Jimm Ellis people handle the sale like I was right next door. Ben people handle the sale like I was right next door. Ben More

by HOTRODBSA Verified Customer Verified Customer

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Great service. I didn’t have to wait for help. Ordering my car was very easy. I didn’t have to wait for help. Ordering my car was very easy. More

by kalea_miller Verified Customer Verified Customer

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thank you so much for taking care of my Jeep! You've been amazing since my purchase a year ago. You've been amazing since my purchase a year ago. More

by jj Verified Customer Verified Customer

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I trust my salesman. Reggie is my go to guy when it comes to Corvettes. He’s excellent. Reggie is my go to guy when it comes to Corvettes. He’s excellent. More

by Sherry P. Verified Customer Verified Customer

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I was pleased with the service I received. I love my 2022 Blazer. However, for a new car, it have over 5000 miles that I didn’t like and I wasn’t aware of until it was time to take my suv home I love my 2022 Blazer. However, for a new car, it have over 5000 miles that I didn’t like and I wasn’t aware of until it was time to take my suv home. Nevertheless, I’m very grateful More

by ALMELIAC Verified Customer Verified Customer

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There were nice and really helpful. When we were looking for a car they didn’t ask for additional money. The other dealership asked for the exact same car 4000 dollars extra, just beca When we were looking for a car they didn’t ask for additional money. The other dealership asked for the exact same car 4000 dollars extra, just because they could, they said. More

by sanfil Verified Customer Verified Customer

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Amazing buying experience Jeovani Nava had made my buying experience for new truck very pleasant this is the second truck my family has bought and we are very pleased with the Jeovani Nava had made my buying experience for new truck very pleasant this is the second truck my family has bought and we are very pleased with the customer service everyone provided . Jeovani was exceptional he listened to our requests found the truck we wanted and did not have to get from another dealership they have plenty to choose from . We are very pleased with the price we saved money by buying from Jim Ellis Chevrolet .Thank you all for a great buying experience More

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