Ralph Stalesky | Page 2

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. - Martin Chevrolet

Martin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the lack of communication and follow-up you experienced during your visit. This is not the level of service we aim to provide. We also regret the confusion regarding pricing. After reviewing your case, we identified and corrected the error in the original quote, and we understand how frustrating that situation must have been, especially combined with the delay for the out-of-stock part. Your concerns about the missed callback have been addressed internally to ensure better responsiveness moving forward. We appreciate you bringing this to our attention, as it helps us improve. If there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly. - Martin Chevrolet

Martin Chevrolet responded

Thank you for your feedback! We're glad to hear you were kept informed throughout your visit and that everything—from the oil change to the wheel alignment—was taken care of. We appreciate you choosing us and look forward to helping you again next time! - Martin Chevrolet

Martin Chevrolet responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet for your automotive needs and for putting your trust in us! We really appreciate you kind words and look forward to helping you out for many miles to come! - Martin Chevrolet

Martin Chevrolet responded

Max, Thanks for the awesome review! We’re so glad Chris and the team could make your visit quick and easy, even on short notice. We know your schedule is busy, so we’re happy to help whenever you need us. Thanks for choosing us and for the encouragement! - Martin Chevrolet

Martin Chevrolet responded

Thank you so much for your loyalty and for trusting us with all five of your vehicles! We’re glad to hear Ralph and our service department continue to take great care of your vehicle needs. Providing consistent, reliable service is what we strive for every day, and it’s wonderful to know we’ve earned your confidence. We appreciate your continued support and look forward to keeping all your vehicles running smoothly for years to come! - Martin Chevrolet

Martin Chevrolet responded

Thank you for the great feedback! We’re so glad to hear Ralph and Paul took excellent care of your 2025 Tahoe and got everything working perfectly. We’ll be sure to pass along your kind words to both of them. Thanks again for choosing Martin Chevrolet—we appreciate you and look forward to seeing you next time! - Martin Chevrolet

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Feel free to reach out to us if you need anything at all. Take care and drive safe! - Martin Chevrolet

Martin Chevrolet responded

Thank you for your kind feedback! We’re glad you enjoy our waiting area! We also appreciate your suggestion about offering real creamer and will definitely take it into consideration as we look for ways to improve your experience. Hope to see you again next time! - Martin Chevrolet