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Jack Hoyland

Overview Reviews (32) Inventory (199)

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Jack Hoyland

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6

32 Reviews

Overview Reviews (32) Inventory (199)

4.6

32 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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32 Reviews of Jack Hoyland

September 26, 2026

Dealership Rating

Employee Rating

Very good service each time I go & the service department staff very helpful Jack Hoyland was very helpful with my oil change & also took care of an issue I had with my vehicle that actually turned out witho staff very helpful Jack Hoyland was very helpful with my oil change & also took care of an issue I had with my vehicle that actually turned out without any problems after all More

by lilitaly05

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Oct 02, 2026 -

Martin Chevrolet responded

Thank you for the great review! We’re glad Jack was able to help with your oil change and address your concern. We appreciate your continued trust in our Service Department and look forward to seeing you again! - Martin Chevrolet

September 22, 2026

Dealership Rating

Employee Rating

They were very friendly and Jack did a great job communicating with updates! Thank you! communicating with updates! Thank you! More

by Love my new Acadia

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Sep 23, 2026 -

Martin Chevrolet responded

Thanks for the kind words! We’re glad Jack kept you informed and took great care of you. We appreciate your business! - Martin Chevrolet

September 18, 2026

Dealership Rating

Employee Rating

Very helpful. And listened to my concerns. Very helpful and I drive a Ford, it doesn't matter what car you drive, they treat you with respect. I highly recommend M And listened to my concerns. Very helpful and I drive a Ford, it doesn't matter what car you drive, they treat you with respect. I highly recommend Martin Chevy to any I ralk to about buying a new or used vehicle More

by DONNAMCJENNETT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Sep 23, 2026 -

Martin Chevrolet responded

Donna, Thank you for the kind words! We’re glad our team took the time to listen to your concerns and treat you with the respect you deserve, regardless of what you drive. We really appreciate the recommendation and your confidence in Martin Chevrolet! - Martin Chevrolet

September 11, 2026

Dealership Rating

Employee Rating

Everyone was very professional and curious I felt very informed and up to date. Great service informed and up to date. Great service More

by rockyracoonbuf

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Sep 23, 2026 -

Martin Chevrolet responded

Thank you for the kind words! We’re glad our team kept you informed and made you feel taken care of. We appreciate your business and are happy you had a great experience! - Martin Chevrolet

August 23, 2026

Dealership Rating

Employee Rating

All right The dealership is good they like to explain what going on with your car what going on with your car More

by Scott.12344

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Sep 02, 2026 -

Martin Chevrolet responded

Scott, Thank you for the great review! We appreciate your confidence in our Service Department and look forward to seeing you again next time. - Martin Chevrolet

August 08, 2026

Dealership Rating

Employee Rating

The service writer Jack kept me informed on what was going on with my car. I was informed that I might need to replace my battery soon. So I took his advice and replaced the battery. I did have other re going on with my car. I was informed that I might need to replace my battery soon. So I took his advice and replaced the battery. I did have other repairs on my car that I had done that day. Everything was done in a timely manner and done right?Greatly appreciated. More

by lindaprzy11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Aug 11, 2026 -

Martin Chevrolet responded

Linda, Thank you for the 5 stars! We appreciate your business and are proud to provide service you can count on. - Martin Chevrolet

August 08, 2026

Dealership Rating

Employee Rating

No issues. I should have asked a few more questions tho. Next time. No thanks I should have asked a few more questions tho. Next time. No thanks More

by ruthorist

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Aug 11, 2026 -

Martin Chevrolet responded

Thank you for the 4-star review! We’re glad to hear everything went smoothly. We’re always happy to answer any questions you may have, so please don’t hesitate to ask next time. We appreciate your business and look forward to seeing you again! - Martin Chevrolet

August 03, 2026

Dealership Rating

Employee Rating

Easy, convenient and friendly. It was an easy, quick , convenient experience with lovely customer service It was an easy, quick , convenient experience with lovely customer service More

by Lynn Reckamp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Aug 11, 2026 -

Martin Chevrolet responded

Lynn, Your 5-star review means a lot to our team! Thank you for choosing Martin Chevrolet for your automotive needs. - Martin Chevrolet

July 28, 2026

Dealership Rating

Employee Rating

Courteous, knowledgeable, and trustworthy staff. They treat me and my car with great care. Great service. They treat me and my car with great care. Great service. More

by mszafranski0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso, Nathan Hill, Jacob Murzyn

Jul 31, 2026 -

Martin Chevrolet responded

We’re grateful for your 5-star rating! Thank you for choosing Martin Chevrolet and allowing our team to keep your vehicle running its best. - Martin Chevrolet

July 21, 2026

Dealership Rating

Employee Rating

Good work at a fair price. Work done in a timely manner All very good Work done in a timely manner All very good More

by jjscaletta

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Hoyland

Jul 21, 2026 -

Martin Chevrolet responded

Thank you for taking the time to leave us a 5-star rating! Your support means a lot to us, and we can't wait to welcome you back for your next visit. - Martin Chevrolet

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