Ralph Vigorito | Page 2

Honest and fair George was the main reason we got another Volvo. He made it easy, felt that he was honest and us a fair deal. He spent adequat time explaining everyth George was the main reason we got another Volvo. He made it easy, felt that he was honest and us a fair deal. He spent adequat time explaining everything. Felt comfortable More

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Amazing Customer Service all the way! First of all I want to thank Erin for her patience and perseverance. from when i started to inquire about a new 2018 Volvo XC60 she was there all the First of all I want to thank Erin for her patience and perseverance. from when i started to inquire about a new 2018 Volvo XC60 she was there all the time to provide me with the necessary details until we were able to agreed to a selling price. I was looking for a brilliant red color with the vision system package and she found me one!! we communicate mostly by email and I appreciate that as I hate the phone! so she was very accommodating. One we seal the deal, George took the "ball to the end zone", he delivered the car to me and he was very helpful and detailed to explain all the features of the car. he helped me to set up my Volvo on Call app and service, he followed through the process of getting the registration and plates. everybody at Kundert Volvo was very helpful. My only complaint and the reason didn't give the five stars was at the end when I thought we were getting all done then we were brought in with the finance manager and it was when we were offered additional coverage for the car. even though all made sense and we could argue may be needed, I did not appreciate we had to wait until the end to know about the additional protection options that Volvo offered for their cars. We could have added this to the negotiations and maybe agreed to added to total amount paid/financed, etc. Nonetheless, everything else was done very professionally and friendly. never felt pressure or stressed and that was the amazing part of working with Erin and George. The make a great team!! Advice: Don't wait until the end to offer the additional coverage for the cars. If they make sense, bring it up and added to the negotiation process. Will save time and will make the whole experience with Kundert Volvo even greater! I am really enjoying my 2018 Volvo XC60! More

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Very professional service at Kundert Volvo I purchased my car from a dealer named George Miranda. He was very gentle and professional attitude. He was also very straightforward and detailed. P I purchased my car from a dealer named George Miranda. He was very gentle and professional attitude. He was also very straightforward and detailed. Price was excellent too. I would strongly recommend others to go to Kundert Volvo. More

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