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Ralphina Moccia
Ralphina Moccia at Ciocca Toyota of Williamsport
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Ralphina Moccia | Page 2

Toyota Brand Specialist

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Ralphina Moccia

January 18, 2024

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Employee Rating

Friendly, concerned about my car issues. Andy explained what needed to be done and the process of doing it. More

by PGGARRETT14
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Yes
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Jan 19, 2024

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 17, 2024

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Very pleased with my experience at Ciocca! They were very professional and accommodating! I was very impressed with how they were able to do a vehicle exchange with another Toyota Dealer that More

by ESMITH2305
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Holter, Brent Engleman, Braydon Cross, Nathan Follmer

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Jan 18, 2024

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

January 17, 2024

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The dealership communicated in an open and honest way. They respect the input and opinion of the buyer. More

by grittle
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Broome, Phil Holter, Timothy Willets, Braydon Cross, Harold Stone, Brennan Hartman, Nathan Follmer

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Jan 18, 2024

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

January 17, 2024

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Had a great experience at Ciocca Toyota. Ralphina was a fantastic and knowledgeable sales person. The finance department did a great job with a quick approval. Will be back More

by FRANK.GUNTESKI
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Follmer

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Jan 18, 2024

Ciocca Toyota of Williamsport responded

Hi Frank, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

January 17, 2024

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I am satisfied with the services that I received. Everything goes smooth and usually without any problem. More

by DUYAN2005
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stacey, Eric Lehman, Riley Heidenthal, Timothy Willets, Harold Stone, David Shoemaker, Brennan Hartman, Justyn Hendricks, Robert Shope

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Jan 18, 2024

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Duyan! We are so glad to hear you are satisfied, and everything went smooth for you!

January 17, 2024

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I leased a 2023 Tacoma last February. The staff made it easy. Sales manager Phil made the transaction easy! More

by ABESTAUFFER
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Holter, Brent Engleman, Harold Stone

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Jan 18, 2024

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

January 17, 2024

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Nice and explained everything about the car and warranties. Would recommend to others looking for car More

by AAALLEN21
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross

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Jan 18, 2024

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

December 21, 2023

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The sales person was pleasant and not pushy towards the sale. She answered any of my questions, would recommend her to anyone. More

by grid1966.jg
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross

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Dec 28, 2023

Ciocca Toyota of Williamsport responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

December 19, 2023

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The technicians were very friendly and the service was excellent. I will be using Ciocca Toyota in the future. More

by RICHARDGSMITTY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Holter, Brent Engleman, Harold Stone

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Dec 28, 2023

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Richard! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

December 05, 2023

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Easy to deal with process was very smooth and efficient Ralphina was great and helpful More

by jab9300
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 12, 2023

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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