Timothy Willets
Timothy Willets at Ciocca Toyota of Williamsport
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Timothy Willets

Toyota Brand Specialist

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.2
17 Reviews
4.2

17 Reviews

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17 Reviews of Timothy Willets

April 18, 2024

Dealership Rating
Employee Rating

I think the dealer fees are a little too much. Everything and everybody else were good. More

by DSo
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross

Apr 18, 2024

Ciocca Toyota of Williamsport responded

Thank you for the kind review regarding our service department, DSo! We apologize if you feel our pricing is too high. We will review your comments with our team to make sure we remain as competitively priced as we can.

Apr 18, 2024

DSo responded

I never used the service department. I was sent this review after I bought a vehicle. I just feel a dealer fee of $464 was excessive.

April 16, 2024

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Employee Rating

We arrived were promptly checked in around 10am. While waiting we spoke to a representative who showed us several new car options and then were notified that the service had been completed. We paid More

by EDSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 20, 2024

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Employee Rating

My wife and I traded in our 2019 Prius for a 2024 Prius. Our Client Advisor welcomed us to Ciocca Toyota of Williamsport. The visit progressed with professional courtesy and personal care. We experienced More

by CioccaFriend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross, Karissa Banzhof

Mar 21, 2024

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 19, 2024

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Employee Rating

Everyone was very friendly and professional. They were wonderful to help minimize the anxiety of buying a new car! Great experience More

by TMCOOPER82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Eck, Braydon Cross

Jan 24, 2024

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 18, 2024

Dealership Rating
Employee Rating

Very prompt in scheduling and rescheduling my service appointment . The service technician did the required work very quickly and was very professional More

by ABBASKHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Ciocca Toyota of Williamsport responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

January 17, 2024

Dealership Rating
Employee Rating

I am satisfied with the services that I received. Everything goes smooth and usually without any problem. More

by DUYAN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Duyan! We are so glad to hear you are satisfied, and everything went smooth for you!

January 17, 2024

Dealership Rating
Employee Rating

They know their customers and provide superior customer service in all aspects of the dealership. Michael Newcomer sold us several vehicles and was involved in our most recent purchase even though he is n More

by PKIRKNER3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 17, 2024

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Employee Rating

Great services every time we come to the dealership! Also love when I call someone always answers the phone! No waiting for long. More

by AMBER JANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Amber! We're always here to help if anything else comes up!

January 17, 2024

Dealership Rating
Employee Rating

The dealership communicated in an open and honest way. They respect the input and opinion of the buyer. More

by grittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

December 11, 2023

Dealership Rating
Employee Rating

I have always had a good experience with the service department. On time and work is done in a timely manner. More

by LEEKOELLER2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Lee! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

1

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