Ramin Bateni | Page 5

I had a fantastic experience at San Leandro Jeep thanks to my sales rep George. He was friendly, knowledgeable, and patient throughout the entire process. George made everything smooth and stress-free, and to my sales rep George. He was friendly, knowledgeable, and patient throughout the entire process. George made everything smooth and stress-free, and I never felt pressured. I really appreciate his professionalism and excellent customer service. Overall, had a positive experience working with George, the GM, and the finance dept. Highly recommend working with San Leandro CDJR! More

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I wanted to buy a jeep wrangler. I had a really good experience with San Leandro Jeep! The entire process was incredibly quick and smooth. They had a variety of wranglers. Their pric I had a really good experience with San Leandro Jeep! The entire process was incredibly quick and smooth. They had a variety of wranglers. Their pricing was competitive. The staff, especially Amanda and Ramin Bateni are so friendly, kind and helpful. I truly recommend them if you’re looking for a hassle-free buying experience. More

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Drove from Santa Teresa to pick up my Wagoneer S they had everything ready for me and it was a terrific experience. Highly recommend. everything ready for me and it was a terrific experience. Highly recommend. More

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This dealership was very helpful with getting my car in order. On top of that Armando JR and Ramin were great in making the process simple and easy for our new Pacifica. Highly recommend this dealer order. On top of that Armando JR and Ramin were great in making the process simple and easy for our new Pacifica. Highly recommend this dealer More

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I had a great buying experience here. The sales and finance members I dealt with were friendly and courteous. The sales and finance members I dealt with were friendly and courteous. More

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I had an amazing experience thanks to George and Ramen! They went above and beyond to help me choose my Durango and made the entire process smooth, stress-free, and actually enjoyable. Their customer servi They went above and beyond to help me choose my Durango and made the entire process smooth, stress-free, and actually enjoyable. Their customer service was truly top-notch. knowledgeable, patient, and genuinely focused on what was best for me. I couldn’t have asked for better support. If you’re looking for great service and honest guidance, George and Ramen are the ones to see! More

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Since I purchased my Jeep Wrangler Sahara about 6 weeks ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, including a luxury uber from my home in Pittsburgh to the San Leandro CDJR. Rick always responded to me promptly for all my needs and questions. I had sidesteps added after my purchase and the service department put them on in under an hour while I waited in their newly remodeled showroom , which includes an awesome coffee bar. Im so glad to have had such wonderful service from Rick Martinez and the San Leandro CDJR dealership. Im having so much fun driving my Jeep, especially since I have peace of mind that no matter what happens, Rick and his team will be there to take care of anything I need.✨️👍🙏✨️💯👌🤓✨️ More

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Amanda was super helpful and knowledgeable of the vehicle I was eyeing! I’d buy from here again for sure! I was eyeing! I’d buy from here again for sure! More

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Communication between the team and us was not the best. I also think that if you are getting a plug in hybrid then the car should be at least half charged. Most went smoothly but our wheel cap was missing. I also think that if you are getting a plug in hybrid then the car should be at least half charged. Most went smoothly but our wheel cap was missing. The team did come to put it on the car but I had to be a pain and that shouldn't have been the case. More

by kyle.crosson Verified Customer Verified Customer

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Despite the vehicle being in good condition and receiving respectful, professional service from Jose Villanueva, my overall experience at this dealership was deeply disappointing. The way the staff chose to respectful, professional service from Jose Villanueva, my overall experience at this dealership was deeply disappointing. The way the staff chose to handle the incident was not only unprofessional—it was appalling. I’ve purchased numerous vehicles in my life—from high-end showrooms to roadside lots—and while I’ve seen the full spectrum of treatment, I’ve never felt so disrespected over such a trivial matter. This wasn't about a $49 set of floor mats. It was about the dismissive and condescending attitude of those responsible for explaining the situation. If this is how they treat a cash-paying customer over a minor issue, I shudder to think how they'd respond to someone walking in with their family to buy their very first car. I will never return to this dealership, and I will do everything I can to ensure no one I know is ever subjected to the same experience. n today’s digital era, a single instance of customer mistreatment can reach hundreds—if not thousands—of potential buyers within moments. I intend to share my experience with friends and family, and I trust they’ll pass it along to anyone considering a vehicle purchase. The way this dealership treats its customers deserves to be known More

by cj24 Verified Customer Verified Customer

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