Ramiro Orozco | Page 15

This is Excellent service！I. Will recommend all Toyota customers to have . Thank u very much Will recommend all Toyota customers to have . Thank u very much More

by FOREST_YANG_MAT Verified Customer Verified Customer

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Over all it’s a good experience and happy for the service which Fremont Toyota provided for my Rav 4. Service manger is a smart and excellent. which Fremont Toyota provided for my Rav 4. Service manger is a smart and excellent. More

by Arabind Verified Customer Verified Customer

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Great Service Excellent Service Friendly People who want to help you. I didn't have to wait long. to help you. I didn't have to wait long. More

by travis2hart Verified Customer Verified Customer

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express and prompt service! !!Belal you help me, good customer service..thank you.keep up the good work. !!Belal you help me, good customer service..thank you.keep up the good work. More

by rjavier0803 Verified Customer Verified Customer

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I have been going to Fremont Toyota for many years for multiple cars and their service has been very good. multiple cars and their service has been very good. More

by hmalik2001 Verified Customer Verified Customer

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Excellent! !!! Excellent!!! And professional Excellent!!! And professional thanks!! Excellent!!! And professional, punctuality thanks!! Excellent!!! And professi !!! Excellent!!! And professional Excellent!!! And professional thanks!! Excellent!!! And professional, punctuality thanks!! Excellent!!! And professional, punctuality, clean..thanks!! More

by marquezrelocation Verified Customer Verified Customer

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Worst experience ever Took 4 hours for my car to get ready I had appointment on Saturday and they said come another day because Saturday is too busy This is why I came on Monday Windshield water flu ready I had appointment on Saturday and they said come another day because Saturday is too busy This is why I came on Monday Windshield water fluid is empty They didn’t vacuum inside…-:( More

by oscarvega1636 Verified Customer Verified Customer

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Bad service No car wash Not going back to get my car service again to this place service again to this place More

by VT Verified Customer Verified Customer

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I took my truck to Fremont Toyota for its 40K service, and I am beyond disappointed with the experience. I had an appointment scheduled for 11:30 AM and was told the service would take about 3-4 hours. Af and I am beyond disappointed with the experience. I had an appointment scheduled for 11:30 AM and was told the service would take about 3-4 hours. After waiting over 4 hours without any update, I decided to call and check in. The person at the desk told me to start making my way over because they had to close at 5 PM — despite not even confirming whether my truck was ready. When I arrived, I was told it would be just 15 more minutes. That “15 minutes” ended up being closer to an hour. On top of that, I discovered that no one was even working on my truck when I got there. I ended up waiting over 6 hours for a service that should have been completed much earlier. To make matters worse, the lounge was closed since the dealership was closing, leaving me with nowhere to comfortably wait. Throughout the entire ordeal, no accommodations were provided to help alleviate my dissatisfaction. Instead of offering solutions or expedited service, I was just given excuses about why it was taking so long. On top of that, I received no text messages, calls, emails, or any form of correspondence throughout the day to update me on the status of my vehicle. I’ve been to other Toyota dealerships before and always received timely updates and communication throughout the day, which made this experience all the more frustrating. I did however receive a text message from the dealer sending me an offer for my truck which was unwarranted and unneeded and it was a low ball considering the condition and the fact I have a Trail Edition. This was my first experience at Fremont Toyota, and it will definitely be my last. Communication was poor, expectations were completely mismanaged, and the lack of respect for my time was infuriating. I expected more professionalism from a Toyota dealership, especially considering how many other options are available in the Bay Area. More

by Nicholasablue Verified Customer Verified Customer

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Service is great and my advisor is very friendly, I got my car back on time. my car back on time. More

by nino.casaclang Verified Customer Verified Customer

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