Ramiz Khalaf | Page 32

Fast , curtious, accommodating Very happy with my visit. multiple people work together to make it a painless experience. I highly recommend the sales team. My son leases here as w Very happy with my visit. multiple people work together to make it a painless experience. I highly recommend the sales team. My son leases here as well. More

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Outstanding Costumer Service by Ramiz Khaliff I have leased 5 or more Toyotas since about 1995. The reason: Ramiz Khalaf. He was the first employee I dealt with when he was at Springfield Auto Out I have leased 5 or more Toyotas since about 1995. The reason: Ramiz Khalaf. He was the first employee I dealt with when he was at Springfield Auto Outlet. He was courteous, professional, friendly and found a car I could afford. I followed him when he went to Devon Toyota and I've leased two more cars from him at Malvern. He was also able to find a deal my daughter could afford and liked.I would rate Ramiz a 10. I would recommend him to family and friends. Please make sur my comments are recorded. I accidentally deleted the survey that was sent to me and I want to be sure he gets the credit. More

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Very helpful, friendly buying experience Low pressure, enjoyable experience buying my new Toyota Sienna Limited Premium. Ramiz Khalaf was very knowledgeable and helpful. I would highly reco Low pressure, enjoyable experience buying my new Toyota Sienna Limited Premium. Ramiz Khalaf was very knowledgeable and helpful. I would highly recommend trying this dealer when you are looking for a car. More

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Excellent Service at great price I recently bought a certified used car from Sloane Toyota and the experience was simply great. I had been looking for a quality car for sometime and I recently bought a certified used car from Sloane Toyota and the experience was simply great. I had been looking for a quality car for sometime and found that most dealers simply overprice their stock. From Sloane , I ended up buying a beautiful 2011 Honda Civic and am really happy about the condition the car is in. Ramiz Khalaf was a pleasure to do business with. He took care of all the questions I had and helped me through all the steps needed to buy the car. I would strongly recommend Sloane Toyota to anyone who is looking Quality and Trust at affordable prices. More

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Super Customer Experience I just stopped by Toyota dealer at Malvern, not with any sure shot intention to buy a car but to browse the existing stocks as I was trying to get rid I just stopped by Toyota dealer at Malvern, not with any sure shot intention to buy a car but to browse the existing stocks as I was trying to get rid off my old car. I met Ramiz Khalaf and he was a fantastic guy. He quickly understood what I exactly wanted and I ended up trading-in my old car and bought a 2016 New Toyota Corolla and it all happened in 20 minutes. Ramiz is very smart, intelligent, respectful, and knowledgeable. More

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Excellent salesperson My partner and I worked with Ramiz Khalaf to trade in both our vehicles and purchase a new Camry. He was fantastic to work with - very knowledgeable, My partner and I worked with Ramiz Khalaf to trade in both our vehicles and purchase a new Camry. He was fantastic to work with - very knowledgeable, attentive, courteous, professional and respectful of our time constraints. Our purchase was tremendously smooth and we would come back to Sloane and Ramiz for our next vehicle and have already recommended him and the dealership to a family member looking for a new car in the next year. More

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Excellent service at Sloan We received excellent service from Ramiz. He was a pleasure to deal with and made buying the new Highlander a very positive experience. We would dea We received excellent service from Ramiz. He was a pleasure to deal with and made buying the new Highlander a very positive experience. We would deal with him again in a heartbeat. More

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Fast, reliable to the point, and no hassel service. Ramiz provided the best service, and assistance while buying my CP Camry. he really has your BEST INTERST in mind during the sale. He didn't try to Ramiz provided the best service, and assistance while buying my CP Camry. he really has your BEST INTERST in mind during the sale. He didn't try to push any service, or push for the sale, we took our time, and he answered all our question. Outstanding Experience, they are my preferred dealer. More

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Bought used, difficulties all around the process Went to Sloan in May, found a car through Cars.com that I had liked. Got to test drive it for less than 15 minutes with the route that Ramiz used. Lat Went to Sloan in May, found a car through Cars.com that I had liked. Got to test drive it for less than 15 minutes with the route that Ramiz used. Later in day, so no sun glare so to speak. Ask about warranty. 3 month, 3000 mile limited power train from them, it's under 100k, so kia should have the 10/100k. I ask even for second owner? Answers affirmative. Nothing told to me about extended options. Found problems with brakes, even sales guy noticed and said: Oh, shouldn't be a problem, just rust from it sitting a bit. (It wasn't the pedal shook, warping or bad rotors) I tell him that I'll want to buy the car, but on the condition that my mechanic ok's it, and that the brakes will def. be looked at. They bring me the paper work, the price is 2k over the online, and the sheet on the windshield. I object, point it out.. Comes back, still off. I point it out again, comes back third time, this time with it just crossed off, final paper work will have it fixed. The "WE OWE" in the sign off says: Contingent on mechanic. Nothing about brakes. I bring it up, nothing. The financial manager goes over extended warranty options. I ask again if the Kia powertrain applies, I'm told it does, so I tell them, I should be fine then. Drive off, 30+ miles, brakes still an issue. Take to mechanic next morning, sun glare reveals small cracks in windshield. (Under a dime size) I contact them after dropping off. "Oh you must have done that while driving....we wont fix that." (First warning sign) Mechanic tells me car looks good, notes the chips in windshield. Only issue he wants to note is the front brakes are horrible. His recommendation: New pads and rotors. Only thing that would pass PA inspection. Take back to Sloane, I'm told: Oh we'll see what WE find, and go from there...I'm told it'll take 2-3 days, so they give me a rental. I get a call telling me nothing is wrong with the brakes. I fight with service, ask why it rumbles, oh they are slightly warped. That's not nothing, I demand they fix. Could it pass inspection? He hesitated then agreed it wouldn't and said they'll correct. I told him I wanted new rotors, the warp couldn't be machined out, I was already told, and new pads. I get the car back later that day. The fix? New rotors, sanded down pads. My mechanic tells me its quite clearly sanded down, and some marks still exist. I fight with sales guys again over this: "Hey, we took correction as we said." It's less than 7 months later. I get told on an oil change that there is a coolant leak. Take to mechanic, and I'm told it's due to the read head gasket. Recommended to replace water pump too, 1200, but hey, this is under 100k, don't kia's have the 100k power train? Take it to them for free, 37 bux diagnostic charge. Call Kia, nope, 60k+ is for first owner ONLY. Call sloane, told same thing. "Our guys should ALWAYS push the extended warranty...I don't know why you never received info about it!" Ramiz? Calls and goes right for the: Oh I would never tell you that after 60k, you had an original warranty with Hyundai or Kia. I wouldn't tell you that. I'd inform you of the warranties and go over them. I tell him he didn't, or try to, and he just overrides anything I say. NEVER AGAIN. Will not come back to this dealership period. Sales was bad. Service was bad. They care about getting your money, getting you out, and that's it. Could care less for you to return from how I was treated. More

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Excellent - Rami! My experience was excellent. He was very honest, no surprises when I got there to buy the car. It was a calm experience, unlike other Toyota Dealers My experience was excellent. He was very honest, no surprises when I got there to buy the car. It was a calm experience, unlike other Toyota Dealerships. Thank you. I am grateful. More

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