Ramon Amaya
Ramon Amaya at Gay Family Kia

Ramon Amaya | Page 17

Service Manager

Gay Family Kia

2801 Gulf Fwy
Dickinson, TX 77539

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4.8
205 Reviews
4.8

205 Reviews

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205 Reviews of Ramon Amaya

October 26, 2023

Dealership Rating
Employee Rating

I would prefer video of my vehicle sent to me when attempts are made by Kia to sell parts, such as filters. More

by LEBO176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Corona, John Brittingham , SAMUEL PEREZ

October 15, 2023

Dealership Rating
Employee Rating

This dealership has always been servicing our car with knowledge and expertise in a timely manner. More

by SEA.ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Corona, John Brittingham , SAMUEL PEREZ

October 13, 2023

Dealership Rating
Employee Rating

All the personal at the agency are nice and friendly they try to help you More

by LALAOLMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brittingham , SAMUEL PEREZ

October 06, 2023

Dealership Rating
Employee Rating

Service department was great. Quick service. I was inFormed the entire way and in and out really quick. More

by MBUISSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Corona, John Brittingham , SAMUEL PEREZ

October 01, 2023

Dealership Rating
Employee Rating

John in the service department is a fantastic and thorough asset to this dealership. I hope every scheduled service is handled by John! More

by colmakeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Corona, John Brittingham , SAMUEL PEREZ

September 25, 2023

Dealership Rating
Employee Rating

Courteous people completely explained everything the were doing. Customer waiting room was clean and orderly. More

by JGARNER9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

September 25, 2023

Dealership Rating
Employee Rating

Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo More

by markcdouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brad Corona, John Brittingham , Zachary Dollar, SAMUEL PEREZ, John doe

Sep 25, 2023

markcdouglass responded

Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number.

September 24, 2023

Dealership Rating
Employee Rating

Kia repair, was great. Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a r More

by joe.gaston1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Corona, John Brittingham , SAMUEL PEREZ

September 03, 2023

Dealership Rating
Employee Rating

Professional and communication was great. After having my car at another dealership with little communication, I had my car towed to Gay and it was a much improved experience! More

by HANNAH.GARSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Corona, John Brittingham , SAMUEL PEREZ

Sep 04, 2023

Gay Family Kia responded

Thank you Hannah we do appreciate your business and we are glad to help.

September 02, 2023

Dealership Rating
Employee Rating

Courteous and friendly staff. Very Helpful. Great customer service. Great hours of operation and easy to work with. Very knowledgeable in the field More

by NANINOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brittingham , SAMUEL PEREZ

Sep 04, 2023

Gay Family Kia responded

Thank you for working with us, we hope to see you again soon.

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