Ramon Cintron

Ramon was great! He was totally knowledgeable, always available and responsive, always flexible and a nice engaging guy to boot, It was a pleasure dealing with him. He was totally knowledgeable, always available and responsive, always flexible and a nice engaging guy to boot, It was a pleasure dealing with him. Chelsey LaPorta was also extremely efficient, helpful, engaging and very competent. Grand Subaru apparently is a very well run, efficient operation. More

Helpful 0

Report | Print

This was my first new car purchase and I was dreading it for a few months. But I spoke to Ramon over text and we got a deal in fairly quickly. During the day of, it seemed like there was a misunderstanding for a few months. But I spoke to Ramon over text and we got a deal in fairly quickly. During the day of, it seemed like there was a misunderstanding with one of the fees but he was like don't worry about it, we'll keep the OTD the same and get it done which was great to see. F&I with Andrew was pretty smooth, though I wish I had been presented with all the finance options instead of defaulting to 60m and having to ask for other terms. But overall, smooth transaction. Would recommend. More

Helpful 0

Report | Print

The whole staff at Grand Subaru was knowledgeable and accommodating, making the entire car-buying process smooth, and enjoyable. Ramon went above and beyond to make sure that I found exactly what was loo accommodating, making the entire car-buying process smooth, and enjoyable. Ramon went above and beyond to make sure that I found exactly what was looking for for the best price available. Chelsea was also amazing helping find the best rate possible. No hidden fees or unexpected costs, making the buying process transparent, fast and fair.  More

Helpful 0

Report | Print

RAMON IS THE REAL DEAL! ! Initial interaction was by internet, then phone call, then into dealer. No pressure and truly listened to my needs and wants. Did not oversell me ! Initial interaction was by internet, then phone call, then into dealer. No pressure and truly listened to my needs and wants. Did not oversell me on more "bells and whistles" and even explained why the Limited was more appropriate as a choice then the Touring model (I am not techie and had a 23 year old car prior which certainly did not have all the modern updates.) He respected my preferred method of contact, text and when I contacted him he replied quickly. The entire process from initial contact to out the door was less than a week. I got the car and trim I wanted and even my first choice of color. Since I have taken the car home I have contacted him several times and he has answered my questions and followed up about how I was doing. Ramon is a great ambassador for Subaru and I plan to recommend him and this dealership without hesitation. More

Helpful 0

Report | Print

Our experience was pleasant from beginning to end. They were honest and worked with us without pressuring. We got the car we were looking for fairly quickly. I’d recommend them to my friends and famil They were honest and worked with us without pressuring. We got the car we were looking for fairly quickly. I’d recommend them to my friends and family. More

Helpful 0

Report | Print

I went to the dealership and met Ramon and everything he said on the phone before going to the dealership he lived up to. He is very knowledgeable and honest which is why I would recommend him and it would said on the phone before going to the dealership he lived up to. He is very knowledgeable and honest which is why I would recommend him and it would be Well worth your time. Ramon will not pressure you into to something you don’t want but he will be very helpful in your car buying experience at this dealership. More

Helpful 0

Report | Print

Ramon was a pleasure to work with. It was like having a conversation with an old friend. He made the car buying experience comfortable and easy. It was like having a conversation with an old friend. He made the car buying experience comfortable and easy. More

Helpful 0

Report | Print

I got what I wanted, to the point, no sales pressure, I was out with new vehicle within 3 hours. Everything was perfect and went so well. was out with new vehicle within 3 hours. Everything was perfect and went so well. More

Helpful 0

Report | Print

I had a very positive experience at Grand Subaru. Ramon was super responsive, answered all my questions, accommodated my requests and had a positive attitude every step of the way. Andrew was great t Ramon was super responsive, answered all my questions, accommodated my requests and had a positive attitude every step of the way. Andrew was great to work with and made the financial process as easy as could be. More

Helpful 0

Report | Print

I have bought 3 Suburus from Grand. All experiences were excellent. Ramon was very polite and professional. All experiences were excellent. Ramon was very polite and professional. More

Helpful 1

Report | Print