Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park

Ramona Plumlee | Page 6

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
447 Reviews

Dealership Experience

9 yrs, 4 mos

5.0

447 Reviews

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447 Reviews of Ramona Plumlee

March 27, 2023

Dealership Rating
Employee Rating

The dealership was well represented by Ramona. She was very knowledgeable and congenial. We enjoyed working with her. The Finance person was quick and gave the impression that he was in a hurry. T More

by pms.cicu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Mar 29, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. We're sorry to hear that the finance experience was quick. If there are any additional questions that we can help with please fell free to call me. Chad 216-898-2902. Take care!

March 25, 2023

Dealership Rating
Employee Rating

Fantastic service from start to finish. Ramona was welcoming and exciting. She learned all about the BZ4x before I arrived to ensure that she was knowledgeable on a rare vehicle and it’s More

by Michael declercq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2023

Victory Toyota of Brook Park responded

Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

March 23, 2023

Dealership Rating
Employee Rating

The folks at Metro have been wonderful, kind and very helpful. Ramona is a delight, and is helping me through all the techie stuff. We now own our 2nd Sienna, and I had a lovely Camry for years and and n More

by rekakoslowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2023

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ramona to give you a hand!

March 10, 2023

Dealership Rating
Employee Rating

It was a good experience. Don’t really enjoy buying a car and the people who helped were very nice. More

by amy3013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2023

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

March 08, 2023

Dealership Rating
Employee Rating

I had a very positive experience. Ramona was very helpful and informative. Explained all aspects of the car in detail. I know that if I have any questions about my new car, I can c More

by marjorievidmar
Recommend Dealer
Yes
Mar 11, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

March 07, 2023

Dealership Rating
Employee Rating

My experience was absolutely fabulous I knew what I wanted before I walked in and I drove out the same day More

by Patkusaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider , Christopher Lombardo

Mar 11, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

March 01, 2023

Dealership Rating
Employee Rating

I had a great experience she wasn’t just trying to sell me a car she was trying to find the car that fit me. She also treated me like I mattered and my opinion did too. More

by Mariehriggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Mar 06, 2023

Victory Toyota of Brook Park responded

Marie, Thank you for the business, It wonderful to hear that you were treated so well. Ramona works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

February 28, 2023

Dealership Rating
Employee Rating

I’ve bought a few new cars in my life and was there all day paperwork paperwork not metro Toyota my sales rep is the nicest lady I must say her name is Ramona plumlee very good at her job.and my finance g More

by Bevo1628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Mar 06, 2023

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

February 25, 2023

Dealership Rating
Employee Rating

I got good service from the server, she clarified each of my doubts! I recommend it More

by Keiry Bernal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Nunez-Rodriguez

Mar 06, 2023

Victory Toyota of Brook Park responded

Keiry, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

February 21, 2023

Dealership Rating
Employee Rating

I got very good service, a lot of dedication and they clarified all my doubts, very happy with the service they gave me More

by Keiry Bernal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Nunez-Rodriguez

Feb 25, 2023

Victory Toyota of Brook Park responded

Keiry, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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