Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park

Ramona Plumlee | Page 7

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
447 Reviews

Dealership Experience

9 yrs, 4 mos

5.0

447 Reviews

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447 Reviews of Ramona Plumlee

February 13, 2023

Dealership Rating
Employee Rating

Everyone I dealt with was very pleasant and business-like. Though I had no pre-scheduled appointment, I appreciate the Service Department taking a look at my tires with the warning light stayi More

by janschoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Mike Hana

Feb 16, 2023

Victory Toyota of Brook Park responded

Jan, Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

February 10, 2023

Dealership Rating
Employee Rating

Ramona was great to work with. I was cautious and deliberate when parting with my 260k+ Camry and was battling the "supply chain" lack of inventory. Ramona was patient and easy to More

by sean_kelleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2023

Victory Toyota of Brook Park responded

Sean, We're happy to hear that you felt comfortable doing business here, Ramona is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

February 10, 2023

Dealership Rating
Employee Rating

I have now had two vehicles from Metro Toyota, and I am very happy with them and their service. Ramona was extremely helpful, friendly and professional and made the leasing process go smoothly. I would def More

by ronpetway89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

Feb 11, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary oil change.

February 04, 2023

Dealership Rating
Employee Rating

Ramona was knowledgeable and helpful. Explained everything about the car. Very easy to work with. Would definitely recommend her. More

by CLIFFPRAHST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ryan Schneider

Feb 04, 2023

Victory Toyota of Brook Park responded

Hello Cliff, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2023

Dealership Rating
Employee Rating

Ramona was very nice and helpful. She answered all the questions we had, patiently. It was very easy working with her and I definitely recommend her. More

by nari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2023

Victory Toyota of Brook Park responded

Nari, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

January 25, 2023

Dealership Rating
Employee Rating

Extremely happy to work with everybody at that dealership they were very attentive honest and customer friendly! More

by FAMILYMAK7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider , Christopher Lombardo

Jan 28, 2023

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

January 21, 2023

Dealership Rating
Employee Rating

Ramona was very patient and knowledgeable. I have been with Metro Toyota for 8 years now. They have always provided great service. More

by ccezi1024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

January 16, 2023

Dealership Rating
Employee Rating

Ramona was very helpful and knowledgeable about the vehicle and buying process. She made sure any questions I had were answered thoroughly. More

by Shane28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield

Jan 18, 2023

Victory Toyota of Brook Park responded

Shane, We're happy to hear that you felt comfortable doing business here, Ramona is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

January 12, 2023

Dealership Rating
Employee Rating

Love Metro Toyoya, customer for 25 yrs at least. Seem to be very honorable as far as I can tell. Jerry is the best! More

by FOSTERJ0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you for being a great customer! I'm sure that if you need any help team will be happy to help you. Please stop by and say hello when you're in for service.

January 11, 2023

Dealership Rating
Employee Rating

I already did a survey, how many are there? Ramona is GREAT and I would refer family and friends to her More

by KATHYPESTA
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lombardo

Jan 14, 2023

Victory Toyota of Brook Park responded

Kathy, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

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