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Ramona Torres

Overview Reviews (164) Inventory (125)

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Ramona Torres

Ramona Torres | Page 7

Product Specialist

Winchester Mitsubishi

3880 Valley Pike
Winchester, VA 22602

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4.2

164 Reviews

Overview Reviews (164) Inventory (125)

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Specialties & Trainings

Bilingual

4.2

164 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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164 Reviews of Ramona Torres

February 23, 2022

Dealership Rating

Employee Rating

I hade the best experience everyone there was so kind and helpful answered all questions and ofer me the best option for my needs. helpful answered all questions and ofer me the best option for my needs. More

by Pilarcruz34

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Shabib

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Sep 14, 2022 -

Winchester Mitsubishi responded

Pilarcruz34, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2022

Dealership Rating

Employee Rating

This dealer is very helpful when it came to me calling about a recall part for my new truck. Clean and professional. about a recall part for my new truck. Clean and professional. More

by mwilliam17

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: sammer namman, Jason

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Sep 14, 2022 -

Winchester Mitsubishi responded

Mwilliam17, thank you so much for the positive review! Thank you, and have a fantastic day!

February 22, 2022

Dealership Rating

Employee Rating

Great cars good people and will approve anybody they try to help any one they can to help any one they can More

by JAMES4213MOORE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Katie Johnson, David Padilla, Tiffany Whittington, Rafel Jabour, Tarek Madi , sammer namman, Ben Shabib, Trevor Taff, Matthew Thomas

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Sep 14, 2022 -

Winchester Mitsubishi responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Sep 14, 2022 -

JAMES4213MOORE responded

I bought a car from yal and 2 days later a check IMA system light came on and I researched it and it says that it’s the hybrid system malfunctioning and your mechanic tried telling me it’s a coolant temperature sensor and yal have been supposed to be calling me when you get the part in witch was about 2 months ago and I haven’t heard a word so no I would not recommend this place to get a vehicle they apparently do not know what they are talking about mechanicly and don’t care about your car they changed the oil in mine car and didn’t put the undercarriage shield back on rite and it blew off going down the road and when I got the car took it home and woke up the next morning to a flat tire because the tires were so dry rotted so if I were you I’d go somewhere else because all they are worried about is filling there wallet up

Sep 14, 2022 -

JAMES4213MOORE responded

I hope you guys start worrying more about your customers than there money

February 16, 2022

Dealership Rating

Employee Rating

The staff is super helpful and genuine, you get the service your looking for at Winchester Mitsubishi service your looking for at Winchester Mitsubishi More

by SCOGGINSPERRY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matthew Thomas

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Sep 14, 2022 -

Winchester Mitsubishi responded

Hi Scogginsperry, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

February 12, 2022

Dealership Rating

Employee Rating

The serve here was wonderful! They inspected by car, found what needed to be done and completed it quickly! found what needed to be done and completed it quickly! More

by MELISSADIDIANA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Katie Johnson, David Padilla, Tiffany Whittington, Rafel Jabour, Tarek Madi , Ben Shabib, Trevor Taff

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Sep 14, 2022 -

Winchester Mitsubishi responded

Melissadidiana, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

February 04, 2022

Dealership Rating

Employee Rating

They were friendly, no pressure and worked with us.they also had good product to choose from. also had good product to choose from. More

by a1964dude

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 14, 2022 -

Winchester Mitsubishi responded

A1964dude, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 03, 2022

Dealership Rating

Employee Rating

I had an amazing experience at Winchester Mitsubishi Romona Torres and Matthew Frye were definitely helpful in making a smart decision I would definitely suggest them for a vehicle Romona Torres and Matthew Frye were definitely helpful in making a smart decision I would definitely suggest them for a vehicle More

by williamsonjody142

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 14, 2022 -

Winchester Mitsubishi responded

Williamsonjody142, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2022

Dealership Rating

Employee Rating

This one lady I work with nice and got me in nice vehicle and they check my vehicle out and they check my vehicle out More

by EAGLES1NO153

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 14, 2022 -

Winchester Mitsubishi responded

Eagles1no153, we are so pleased you enjoyed your visit to Winchester Mitsubishi! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2022

Dealership Rating

Employee Rating

The place and the people are really helpful. Mostly thank you for ramona torres for being helpful and helping us finding our Dream car!! you for ramona torres for being helpful and helping us finding our Dream car!! More

by Chavelo624

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 14, 2022 -

Winchester Mitsubishi responded

Chavelo624, we are so pleased you enjoyed your visit to Winchester Mitsubishi! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2022

Dealership Rating

Employee Rating

I had a great experience at the dealership I really needed a car and they did everything in their power to make sure I was approved in was able to drive away in a brand new car needed a car and they did everything in their power to make sure I was approved in was able to drive away in a brand new car More

by TRIPLEPPAINTERSDMV

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Katie Johnson, David Padilla, Tiffany Whittington, Rafel Jabour, Tarek Madi , sammer namman, Ben Shabib, Trevor Taff, Matthew Thomas, Andrew Padilla

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Sep 14, 2022 -

Winchester Mitsubishi responded

Hello Tripleppaintersdmv, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Sep 14, 2022 -

TRIPLEPPAINTERSDMV responded

Actually yes I gave a deposit on the car and haven’t received my refund yet it was rejected by the bank and you guys took the car back from me without telling me what was going on it was very unprofessional .. so I’m waiting on your dealership to send me my refund?

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