Ramphis Martinez
Ramphis Martinez at Gosch Ford Temecula

Ramphis Martinez

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
288 Reviews
4.9

288 Reviews

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288 Reviews of Ramphis Martinez

August 01, 2026

Dealership Rating
Employee Rating

I always enjoy coming to Gosch Ford for their Oil Changes for Educators program!! Thank you for your amazing service and especially for supporting teachers!! More

by ashores2000
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

July 30, 2026

Dealership Rating
Employee Rating

Phenomenal customer service. The car was ready by the estimated time. And since I had to come back last time this time was free More

by ma91140130
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 30, 2026

Gosch Ford Temecula responded

Ramphis and our team are thrilled the Fusion Hybrid was ready on schedule and that your return visit was complimentary. Thank you for sharing your experience and for choosing Ford. We look forward to serving you again. Jason Noble General Manager

July 29, 2026

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From the minute I arrived I was taken care of by ever single person I came into contact with. I always have the best service at Gosch! Thank you! More

by Lalexander
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 29, 2026

Gosch Ford Temecula responded

Ramphis and our service team are pleased to know you felt well cared for from the moment you arrived. Thank you for trusting us with your Toyota Prius. Jason Noble General Manager

July 24, 2026

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Service department was an absolute train wreck. Lines of cars so long the cars were into the street. Disorganized xxxx show. NEVER saw my service adviser despite making my appointment a week ago. T More

by Melanie
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2026

Gosch Ford Temecula responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Rachelle Long Service Manager 951-699-1302

July 23, 2026

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Ramphis did an excellent job seeing to my concerns on my Bronco and explained everything after the work was complete. More

by kericrowell4
Recommend Dealer
Yes
Jul 23, 2026

Gosch Ford Temecula responded

Thanks for the perfect rating. We’re thrilled Ramphis took great care of your Ford Bronco concerns and clearly explained the work afterward. Please let us know if you need anything else down the road. Jason Noble General Manager

July 21, 2026

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I’m giving the Ford dealership 4 stars. They’re great overall; however, after my first oil change this morning, I noticed oil leaking from the bottom of my engine and spilling onto my drive More

by Syndrea
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Gosch Ford Temecula responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Rachelle Long Service Manager 951-699-1302

July 21, 2026

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Amazing customer service and very thorough inspection. It is always a pleasure to have Gosch Ford work on our cars. More

by Kate H
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Honda Odyssey. Cameron and our team are glad our attentive care and comprehensive inspection met your expectations and look forward to assisting you again. Jason Noble General Manager

July 18, 2026

Dealership Rating
Employee Rating

The service writer did not communicate very well. Was often hard to get a hold of him. Never signed any paperwork initially. Things were not documented correctly. I was told one thing and when I wen More

by cynthia.murph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Britton

Jul 20, 2026

Gosch Ford Temecula responded

Thank you for this feedback, Cynthia. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Service Manager 951-699-1302

July 15, 2026

Dealership Rating
Employee Rating

Ramphis Martinez was very professional, punctual, and knowledgeable. Every question was answered. Thanks for the great customer service. More

by Sal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 16, 2026

Gosch Ford Temecula responded

We’re delighted that Ramphis’s professionalism, punctuality, and knowledge ensured all your questions were addressed during your Ford F-150 service. Thanks for sharing your experience and for choosing us. We look forward to your next visit. Jason Noble General Manager

July 14, 2026

Dealership Rating
Employee Rating

The dealership’s “oil changes for educators” is such a wonderful gift! I truly appreciate the support that you give back to the community! More

by Keberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Gosch Ford Temecula responded

What a pleasure to know our oil changes for educators program had such an impact. Ramphis and our team are glad to support educators in the community. We look forward to serving your Hyundai Elantra again. Jason Noble General Manager

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