Dealership Experience
2 yrs, 5 mos
114 Reviews
Write a Review114 Reviews of Ramses Rodelo
August 13, 2025
the truck was dirty ; Marcus did not show up for follow-up appointment.Now having to take truck back in again; follow-up appointment.Now having to take truck back in again; More
Other Employees Tagged: Marcus Jamison , Marcus Childs
August 11, 2025
Will work with you to find the best possible price and work with your budget. Very friendly and communicative through the whole process of purchasing a vehicle work with your budget. Very friendly and communicative through the whole process of purchasing a vehicle More
Other Employees Tagged: Johnny Adams
July 20, 2025
I wasn’t happy with the process. The system trade value that the dealership used is a misrepresentation. It valued my trade based on a valuation system they used and then my trade va The system trade value that the dealership used is a misrepresentation. It valued my trade based on a valuation system they used and then my trade values came in over $4,000 less than what was valued when I submitted the offer based on their value. I also sent all the photos they asked for too. Also, the new car manager made an inappropriate comment on the bid sheet when negotiating. Overall, if it wasn’t for Talon working hard to negotiate the deal, I probably wouldn’t have purchased it. Also, when the brand new vehicle was delivered to my home, the driver ate food in it on the way and it smelled like onions and he dropped food in between the seats including onions and pickles. In addition, when they filled it with gas, they didn’t run it through the car wash and it was dirty and had bugs all over it. When I reported to the dealership, they never called to apologize nor did they reach out to me. Talon did follow-up several times to ensure all was good with the new purchase. The Finance office was very good to work with too. More
Other Employees Tagged: Talon Rispoli
June 24, 2025
I was introduced to a vehicle, test drove it, taken to finance and signed ALL of the paperwork, then told they needed to run it through the shop one last time and it would be available the next day. Inste finance and signed ALL of the paperwork, then told they needed to run it through the shop one last time and it would be available the next day. Instead, there was something wrong, then the next day something wrong, then the next day unfit to sale, and they were unable to put me into any other vehicle in their enormous inventory. So, I went elsewhere to purchase a vehicle. Now with that being said I am grateful that they did in fact loan me a vehicle while they attempted to figure out their shadiness, but overall, would never recommend them to anyone. More
Other Employees Tagged: Micah Robertson, Seth Knighton , Bruce Gramm
June 24, 2025
Great easy to deal with mocha did a great job and very easy to work with easy to work with More
Other Employees Tagged: Micah Robertson
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