Dealership Experience
2 yrs, 7 mos
121 Reviews
Write a Review121 Reviews of Ramses Rodelo
July 20, 2025
I wasn’t happy with the process. The system trade value that the dealership used is a misrepresentation. It valued my trade based on a valuation system they used and then my trade va The system trade value that the dealership used is a misrepresentation. It valued my trade based on a valuation system they used and then my trade values came in over $4,000 less than what was valued when I submitted the offer based on their value. I also sent all the photos they asked for too. Also, the new car manager made an inappropriate comment on the bid sheet when negotiating. Overall, if it wasn’t for Talon working hard to negotiate the deal, I probably wouldn’t have purchased it. Also, when the brand new vehicle was delivered to my home, the driver ate food in it on the way and it smelled like onions and he dropped food in between the seats including onions and pickles. In addition, when they filled it with gas, they didn’t run it through the car wash and it was dirty and had bugs all over it. When I reported to the dealership, they never called to apologize nor did they reach out to me. Talon did follow-up several times to ensure all was good with the new purchase. The Finance office was very good to work with too. More
Other Employees Tagged: Talon Rispoli
June 24, 2025
I was introduced to a vehicle, test drove it, taken to finance and signed ALL of the paperwork, then told they needed to run it through the shop one last time and it would be available the next day. Inste finance and signed ALL of the paperwork, then told they needed to run it through the shop one last time and it would be available the next day. Instead, there was something wrong, then the next day something wrong, then the next day unfit to sale, and they were unable to put me into any other vehicle in their enormous inventory. So, I went elsewhere to purchase a vehicle. Now with that being said I am grateful that they did in fact loan me a vehicle while they attempted to figure out their shadiness, but overall, would never recommend them to anyone. More
Other Employees Tagged: Seth Knighton , Bruce Gramm, Micah Robertson
June 21, 2025
I’ve been buying vehicles from Bruce since the early 90’s. He’s always honest, always pleasant and always leaves my family feeling like we got a great deal and that our purchase was just as important a 90’s. He’s always honest, always pleasant and always leaves my family feeling like we got a great deal and that our purchase was just as important as everyone else’s. I will not go to anyone else. More
Other Employees Tagged: Edward Hobbs , Bruce Gramm
June 03, 2025
Thank you for a smooth and easy car buying experience. Everyone I worked with was super friendly and professional. You now have a loyal customer, excited for the perks from buying from Patriot as well! Everyone I worked with was super friendly and professional. You now have a loyal customer, excited for the perks from buying from Patriot as well! Go buy from Patriot! More
Other Employees Tagged: Austin Taylor, Carson VanCleave
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