Randall (Rob) Hinds
Randall (Rob) Hinds at Charles Gabus Ford

Randall (Rob) Hinds

Finance Manager

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

4.8
35 Reviews
4.8

35 Reviews

Write a Review

35 Reviews of Randall (Rob) Hinds

April 24, 2026

Dealership Rating
Employee Rating

From stepping in the door, Jeff Turner was great to work with he answered our questions, listened to our requirements from the vehicle and finance. Finance gentleman explained the financing completely. Car More

by Lesa.bergeron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Turner

March 26, 2026

Dealership Rating
Employee Rating

My overall experience with the dealership was fantastic. From arrival I was taken care of and shown a level of professionalism I would expect from a large dealer. The individuals I was interacting with were More

by Brandon A Nordman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ratzlaff, Luke Belzer

Apr 01, 2026

Charles Gabus Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 12, 2026

Dealership Rating
Employee Rating

We have always gone to gabus. The people are always nice and helpful. GOOD DEALER SHIP!!!! More

by san
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Christensen

September 14, 2025

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Employee Rating

Everything went great and smoothly. The process was surprisingly. fast and I went home with the car I’ve been wanting More

by Abdu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Charles Gabus Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

August 13, 2025

Dealership Rating
Employee Rating

Worst company ever. I did request a loaner like my paper work shows but you never sent one. $600 you need to take off my bill as I'm getting threats to be sued. That's f More

by SS 1SS owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 02, 2025

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Employee Rating

Salesman Eric was amazing. Took his time with us to be sure we found the best car for our money. More

by Myapaigetalan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Brincks, Adam Delmege

Aug 05, 2025

Charles Gabus Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2025

Dealership Rating
Employee Rating

The Most Friendly Upfront & Honest Dealer In The USA. 20yr 200K Powertrain Warranty On All New Vehicles. More

by davejensen700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Christensen

Jul 23, 2025

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

June 27, 2025

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Employee Rating

Have always had great experiences here. The staff is always been very helpful, professional, but also friendly. I have now purchased from them but have been having service done for some tim More

by prstiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Delmege, Josue Alvarez

Jun 28, 2025

Charles Gabus Ford responded

Hi, thank you so much for your positive comments about Charles Gabus Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

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Employee Rating

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff More

by jdavis11064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Dealership Rating
Employee Rating

Full staff was professional and courteous throughout the purchase process. This is the third vehicle I have gotten from Gabus Ford. More

by mhunting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Dishman

Jun 07, 2025

Charles Gabus Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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