Adam Ratzlaff
Adam Ratzlaff at Charles Gabus Ford

Adam Ratzlaff

Pre-Owned Sales Manager

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Adam Ratzlaff

March 26, 2026

Dealership Rating
Employee Rating

My overall experience with the dealership was fantastic. From arrival I was taken care of and shown a level of professionalism I would expect from a large dealer. The individuals I was interacting with were More

by Brandon A Nordman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Charles Gabus Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 07, 2026

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Employee Rating

Steve always goes above and beyond to help me in my car searching needs. Good job. More

by Britton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

Steve sanders was very friendly and helpful and answered all my questions. He made the process fast and easy! More

by GingersAnonymus
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

December 24, 2025

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Excellent and fair dealing on trades and rebates, happy! ! Would sure reccomend my friends to Gabus!!! More

by russco61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Dishman, Dylan Cottrell

October 14, 2025

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Employee Rating

Josh and Adam were great. Understood my special situation and we’re very helpful. Took time to help and did so. Able to create a win win deal. More

by almayplan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Christensen

September 14, 2025

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Employee Rating

Everything went great and smoothly. The process was surprisingly. fast and I went home with the car I’ve been wanting More

by Abdu
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 18, 2025

Charles Gabus Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

June 17, 2025

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Employee Rating

Hate car buying. Probably worse thing to do. Anthony did a good job of respecting my dislike and answered all my questions. Made feel comfortable with the purchase. More

by sdsjrode1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cottrell , Anthony Graham

Jun 18, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

May 16, 2024

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Employee Rating

Our family has purchased three vehicles from Charles Gabus Ford over the years and it has always been a pleasant experience. More

by Ben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marde Austin, Randall (Rob) Hinds , Deliver coordinator

April 29, 2024

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Employee Rating

I worked with another Ford dealer to buy a new Transit before going to Gabus as I was frustrated with the other dealer’s lack of communication as the vehicle wasn’t readily available due to supply chain i More

by Ryan G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Sanders, Dylan Cottrell

March 20, 2024

Dealership Rating
Employee Rating

I have been more than happy with the service at this dealership and the sales staff is good as well More

by Kelly
Recommend Dealer
Yes

Other Employees Tagged: Mark Wood, Dylan Cottrell

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