Rande Kristaiansen | Page 2

Arlington Toyota always have great customer service and you do not wait long to receive help which is great. you do not wait long to receive help which is great. More

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Rande was great! The dealership is very clean and nice and I loved the free popcorn and water while you waited. The dealership is very clean and nice and I loved the free popcorn and water while you waited. More

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Arlington Toyota did not stand behind work done and misdiagnosed issues they created so they could do service that was not required. I will not use them anymore and advise other to stay away. misdiagnosed issues they created so they could do service that was not required. I will not use them anymore and advise other to stay away. More

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Rande took care of my repair quickly and communicated during the process. Texting the progress was key during the process. Texting the progress was key More

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Clean, efficient and courteous. Personnel listen to the customers znd work with them to provide a satisfactory result. I have been a customer for 52 years (off & on) & have never ha Personnel listen to the customers znd work with them to provide a satisfactory result. I have been a customer for 52 years (off & on) & have never had a negatve experience. More

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Thank you Arlington Toyota for always providing excellent service to my highlander and Corolla. You explain everything that is needed for maintenance. service to my highlander and Corolla. You explain everything that is needed for maintenance. More

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I'll say this, I have not been to a different service dept. since 2008. Also, I will to go Arlington Toyota for the foreseeable future. Getting ready to purchase a new set of tires from them within the w dept. since 2008. Also, I will to go Arlington Toyota for the foreseeable future. Getting ready to purchase a new set of tires from them within the week. I'm excited!!!!! More

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Glad my service visit for new battery was for a fair price & done so quickly! Dealership renovation turned out great! price & done so quickly! Dealership renovation turned out great! More

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Usually the service is exceptional however today even though I had a 7 am appt my car was overlooked and not serviced timely. It was almost 9 before I checked out. Later that day I noticed that one item though I had a 7 am appt my car was overlooked and not serviced timely. It was almost 9 before I checked out. Later that day I noticed that one item from the 50K maintenance wasn’t addressed. The drivers installation mat wasn’t connected on the left side. Seems that the turn bolt is missing and the carpet piece won’t stay in place. Seems that would be an item to discuss with me snd see if a part could be ordered to fix the situation. I’m waiting on a return call from the advisor who assisted me, Rande Kristiansen. More

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Always great customer service! Thank you so much for everything! I am very happy with Arlington Toyota! Thank you so much for everything! I am very happy with Arlington Toyota! More

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