Randi Sherwood | Page 6

Great dealership easy to work with at all the steps of the process. Sales staff did not play the hard sell, easy to work with. the process. Sales staff did not play the hard sell, easy to work with. More

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I have always found Austin Ford to be a great automotive store, everything from a simple question, to a complicated search for a new vehicle, they have always been the best. Just purchased my fourth new veh store, everything from a simple question, to a complicated search for a new vehicle, they have always been the best. Just purchased my fourth new vehicle from them. Everytime it's the " small town friendliness & big city competitiveness " that brings me back. Service there also, know their " stuff " and go beyond expectations to satisfy! More

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Lindsay was great, very attentive and helpful. The no haggle pricing was a very nice change from other dealers. Would definitely by from this dealership again. haggle pricing was a very nice change from other dealers. Would definitely by from this dealership again. More

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The staff was very helpful and buying two vehicles from them was quick and easy. Everything was professional and everything was handled with a friendly touch. them was quick and easy. Everything was professional and everything was handled with a friendly touch. More

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Jeoromey and Randi were awesome to work with. It is a bit scary to buy a vehicle two states away, but their honesty and professionalism made the entire buying process a pleasure. I would gladly deal with th scary to buy a vehicle two states away, but their honesty and professionalism made the entire buying process a pleasure. I would gladly deal with them again. Mark Fuhrman More

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Everything was just fine . Randi did a good job . Everything was just fine . Randi did a good job . Questions were all answered . Extended cabs aren't easy to find and that was one of the reasons to Everything was just fine . Randi did a good job . Questions were all answered . Extended cabs aren't easy to find and that was one of the reasons to come up to Austin . Also she found the personal incentives for me . So I thank Austin Ford and thank you Randi . Loren More

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Good dealer, GREAT salesperson. Contact Randi Abbe for a good purchase experience. PLEASE NOTE LINES MARKED WITH ONE STAR I HAD NO CONTACT WITH. THEY ALSO MAY BE GOOD, BUT I WOULD HAVE NO WAY OF KNOWING. good purchase experience. PLEASE NOTE LINES MARKED WITH ONE STAR I HAD NO CONTACT WITH. THEY ALSO MAY BE GOOD, BUT I WOULD HAVE NO WAY OF KNOWING. More

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First off let me say that over the years, I have purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things I do after getting home with a newly purchased vehicle, is to remove the dealers logo from the car. I normally do not believe in free advertising for dealerships. However, with Austin Ford, I have made a very big exception to my rule. In my experience with the staff and the way I was treated, I am happy to submit this rating and keep the Austin Ford logo on my new Expedition. (at least for a little while...smile). I will honestly say that I cannot remember ever having been treated so amazingly well, received a fair trade in value, or had follow up inquires and/or questions answered in such a positive manner. Every staff member, Randi Abbe, Steve, Joleen, and Josh, were extremely professional, polite and pleasant to work with. They all seemed to be genuinely happy working there and that attitude was reflected in their interaction with me and other customers I overheard talking with them. There is a Ford dealership within 3 miles of my home, with more staff and a larger inventory. Austin Ford is about 80 miles away with a smaller staff. I plan to use the closer dealership for routine maintenance and service for obvious reasons, but from now on will give priority to Austin Ford for any future vehicles I may consider. More

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Excellent This is the second vehicle I have purchased from Austin Ford through Randi. Great experience both times.Randi is very courteous and helpful. Both Rand This is the second vehicle I have purchased from Austin Ford through Randi. Great experience both times.Randi is very courteous and helpful. Both Randi and Steve were very honest and up front. More

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Purchased a 2019 EcoSport. The dealership was very attentive to all my needs. Joleen the office manager and Jesus the sakesperson were great. No pressure whatsoever. We did all of the paper work via t attentive to all my needs. Joleen the office manager and Jesus the sakesperson were great. No pressure whatsoever. We did all of the paper work via text because of Covid-19. I highly recommend this dealership to everyone. More

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