Randy Baudek

I would give this dealership a 0 star if I could. Do not believe anything they say about the terms and conditions regarding your contract! They’ll straight up lie to you and demean you when you try t Do not believe anything they say about the terms and conditions regarding your contract! They’ll straight up lie to you and demean you when you try to call it out. Dalia and her team should be ashamed of themselves. I leased the car ~45 days ago and did leave a perfect survey (of which I told them I regret!). That night I filled out the survey I requested a buy out quote online from Hyundai finance (not happy Hyundai) that encompassed the depreciated cost + all of the lease payments. This is different from what I explicitly asked both the sales manager and finance manager, even looking right at the terms in the contract while signing in the presence of my husband. I was told it would be the remaining capitalized cost and not the entire lease payments + depreciation when buying out the vehicle. The difference in this case is about $5,000! Never did I inquire to happy Hyundai about taxes (which is what they continue to go on about) because that wasn’t the issue! What happened was more deflection from the sales manager going on about taxes and how there could never be a tax credit only for leases (which is not true at all). But as you can see, they can’t be surprised when I did try to reach out to the dealer to correct things in attempt to not need to write this exact review. All I wanted was the ability to buy my car for the price the dealer can buy it at (aka about what I was promised in terms of pricing), but alas… I contacted Hyundai consumer affairs and was told (after a month of being strung along - which is why I’m writing this 45 days later not 15!) that the management of the dealer was “shocked” that such an issue would be escalated that high and that it should be dealt with at the dealer. Unfortunately, the dealer is just still going on with misinformation and lies and has no interest in making things right. So Hyundai won’t help customers who are cheated by their dealers, and their dealers are frauds. No wonder they can’t sell these cars!! Very sadly, I love my car but it’s making me sick just to look at. It will be sold ASAP. What a giant waste of money and what a waste of a customer from Happy Hyundai and Hyundai. If they use fraudulent business practices on me they’ll do the same to you! Stay away!!! Happy Hyundai… more like sad fraudulent scam artist Hyundai. More

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Great customer service The best sales dept. They went above and beyond to make sure that I was happy. I was not planning on buying the day I went in. But they gave me a deal The best sales dept. They went above and beyond to make sure that I was happy. I was not planning on buying the day I went in. But they gave me a deal I could not refuse and everyone was so nice I could not go home without a new car. More

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Great service and no pressure. They are helpful with your purchase and no pressure to add extras or to go through their financing. They assist you with your purchase and the process They are helpful with your purchase and no pressure to add extras or to go through their financing. They assist you with your purchase and the process is much more pleasant than I have experienced at other dealerships. More

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Service Dept is awesome! Nick in the service department was kind, professional, and has a great amount of integrity. It’s because of the employees in Service that I’m still a Nick in the service department was kind, professional, and has a great amount of integrity. It’s because of the employees in Service that I’m still a customer. I pass other Hyundai dealerships just to go to Happy’s Service Dept. Jenny in cust Service is also nice. More

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Love Hyundai! This car and this company is great! Highly recommend . Love my car so much. The dealership was so nice and made my switch from Ford to Hyundai very ea This car and this company is great! Highly recommend . Love my car so much. The dealership was so nice and made my switch from Ford to Hyundai very easy! Thanks yall. More

by amandasparano Verified Customer Verified Customer

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Happy Review! Happy Hyundai dealership has very attentive staff. I found everyone to be polite and very helpful. I am very pleased with my new 2017 Santa Fe SUV! Happy Hyundai dealership has very attentive staff. I found everyone to be polite and very helpful. I am very pleased with my new 2017 Santa Fe SUV! Thank you Happy Hyundai and to all of the staff thank you for your excellent service! More

by mrjac50 Verified Customer Verified Customer

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Great Experience Have always been Treated Professionally in All 3 Vehicles we Purchased/Leased @ this Dealership. That's why we Keep Coming Back.. Keep up the Good Wor Have always been Treated Professionally in All 3 Vehicles we Purchased/Leased @ this Dealership. That's why we Keep Coming Back.. Keep up the Good Work.. More

by DSTASCHKE Verified Customer Verified Customer

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Fair and Honest! I hate to have my time wasted and have walked out the door when the dealer games begin. The opposite of my experience at Happy Hyundai! Straightforwar I hate to have my time wasted and have walked out the door when the dealer games begin. The opposite of my experience at Happy Hyundai! Straightforward pleasant and quick, keep up the good work! More

by KFITCH15 Verified Customer Verified Customer

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Very friendly staff I had a very positive experience at Happy Hyundai. The staff is very friendly and helpful and made the car buying experience much more pleasant than n I had a very positive experience at Happy Hyundai. The staff is very friendly and helpful and made the car buying experience much more pleasant than normal! More

by MMLEISER Verified Customer Verified Customer

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overall experience overall we felt that the staff went out of their way. we had to use secondary financing due to credit issues and as it turned out there were no issues overall we felt that the staff went out of their way. we had to use secondary financing due to credit issues and as it turned out there were no issues. financing was gotten quickly. delivery was fantastic. the staff was very friendly and was making sure we were happy every step. we would highly recommend this dealership More

by MARK.HEADLEY55 Verified Customer Verified Customer

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