Dale Morrone

It’s not often that I say this but I had a pleasant experience while shopping for our new Honda CRV. The customer service was excellent not pushy. We came from out of state and really did not have our experience while shopping for our new Honda CRV. The customer service was excellent not pushy. We came from out of state and really did not have our paperwork situated properly, Randy and the guys at Infiniti really stepped up and helped us out. I would recommend this dealership to anybody! More

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Excellent service, everyone was very friendly, I highly recommend it. I went there for an oil change and all the staff were very kind. I also met Wendy Soto, who was very friendly and answered all my quest recommend it. I went there for an oil change and all the staff were very kind. I also met Wendy Soto, who was very friendly and answered all my questions. More

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I had an amazing experience purchasing my Certified Pre Owned Infiniti QX50 from Justin Rogers over at the Infiniti of Naperville location. From the moment I sent a message to Managment and the Manager Dal Owned Infiniti QX50 from Justin Rogers over at the Infiniti of Naperville location. From the moment I sent a message to Managment and the Manager Dale Morrone they directed me to Justin who made the entire process easy as can be. Every time I entered I was greeted with a bottle of water and whatever process we were in was ready to go. Once I purchased the vehicle I stated that I wanted to get some window tint applied and that was taken care of within days and provided a loaner so I was not stuck at the dealership. Finance went very smooth and Jacob Korallus explained everything well and had some great conversations with the young man. Overall everyone had a positive attitude, was very helpful and gave me that family feel as I was walking out the door like, I can call these guys if I needed them to help me with another vehicle. THANK YOU INFINITI OF NAPERVILLE! More

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Everyone at the dealership was very nice and wanted to make sure I had a good experience and all my questions were answered. I did not feel like they were forcing me to choose them when I share that I was make sure I had a good experience and all my questions were answered. I did not feel like they were forcing me to choose them when I share that I was going to test drive another suv before making my final decision. I ended up coming back to them that evening to purchase the QX60. More

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Jesse, Dale, and Joseph made the entire process easy and quick. From the test drive to the final deal, into the final paperwork, everyone was a pleasure to work with. quick. From the test drive to the final deal, into the final paperwork, everyone was a pleasure to work with. More

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My experience at Infiniti of Naperville was excellent. The salesperson Amir was great to deal with. He was very knowledgeable about the vehicle and very personable. The sales manager Dale was also pleasan The salesperson Amir was great to deal with. He was very knowledgeable about the vehicle and very personable. The sales manager Dale was also pleasant to deal with. The finance manager Joe presented the extended warranty options to me, but he didn't pressure me when I declined. I would recommend Infiniti of Naperville to friends and family. More

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The car. Buying process was simple and easy. Would highly recommend this dealership. never any pressure. Buying process was simple and easy. Would highly recommend this dealership. never any pressure. More

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Sold me a used Honda Accord knowing there was an open recall and refused to assist with the engine repair. Very rude when we inquired about it, very unprofesional. These people are Snake Oil Salesmen a recall and refused to assist with the engine repair. Very rude when we inquired about it, very unprofesional. These people are Snake Oil Salesmen and are very unethical. I would never consider buying a car from them. They are crooks, stay away! More

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Jesse was one of the best car sells person I ever had funny made you very comfortable I !!! funny made you very comfortable I !!! More

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We had an excellent experience in all facets of our purchase. Great people! Dale the business manager was awesome and Jessie and Justin were great as well. Justin took his time and showed my wife and s purchase. Great people! Dale the business manager was awesome and Jessie and Justin were great as well. Justin took his time and showed my wife and so every thing you could ever think during our delivery. Joe was super as well finishing off all of our documents beforehand and made the transaction very seamless! We would buy our next car there for sure! More

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