Randy Jones

I was poorly greeted. The brakes were not inspected and I was not given an explanation. I was told to “enjoy the new oil”, which is an odd reply. I was told my vehicle was The brakes were not inspected and I was not given an explanation. I was told to “enjoy the new oil”, which is an odd reply. I was told my vehicle was washed and it clearly was not. I returned the next day to have it washed by Gary. He is the only person I encountered who was polite, kind and professional. Ashlee did not greet me at all when I paid. In fact when I reached for her to hand me the receipt to sign, she pulled it back from my reach and loudly said “you have to sign this”. This was disturbing to me as I was trying to sign the receipt. She covered the notice saying there is a credit card fee. When I asked about the upcharge, she was extremely rude. I have been going to Quick Lane for years. The last two times have been a non-professional experience. Please train your employees in customer service. I do not know if I’ll return to this establishment. More

by emkk41 Verified Customer Verified Customer

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Went in for the service department. Oil change and tire rotation. Appts are nice and took about 45 min total. Very happy with the service. Oil change and tire rotation. Appts are nice and took about 45 min total. Very happy with the service. More

by E.kraft Verified Customer Verified Customer

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They handled my service appointment in a timely and professional manner. Communication was very clear. professional manner. Communication was very clear. More

by blakeh223 Verified Customer Verified Customer

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Best Service Department anywhere. Everyone is kind & helpful. Wishing everyone at Mills Ford a Happy New Year!!! Everyone is kind & helpful. Wishing everyone at Mills Ford a Happy New Year!!! More

by darlene.stigen Verified Customer Verified Customer

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Good service One two three four five six Test Test Test The They That Ok six Test Test Test The They That Ok More

by BOBWA Verified Customer Verified Customer

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Stay Awesome I can't submit until I write 15 words which is the toughest part making up 15 words Stay Awesome is all I needed to say hahaha is the toughest part making up 15 words Stay Awesome is all I needed to say hahaha More

by Tim.martin0 Verified Customer Verified Customer

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Love coming here. Great service and knowledgeable people working here. Friendly environment. This is why I keep returning. Great service and knowledgeable people working here. Friendly environment. This is why I keep returning. More

by estradljr Verified Customer Verified Customer

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Great, consistent service every time. These guys care and go the extra mile for the customer. These guys care and go the extra mile for the customer. More

by jeffjmtech Verified Customer Verified Customer

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Had them do the works oil change and standard service. They completed the service within an hour and washed my vehicle They completed the service within an hour and washed my vehicle More

by TWAAGS0 Verified Customer Verified Customer

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Daniel and cris carwel did a great job rad washed my truck Brad vacumed my truck top notch all aroumd truck Brad vacumed my truck top notch all aroumd More

by SIDOSTERMAN Verified Customer Verified Customer

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