Jennifer Franzen
Jennifer Franzen at Mills Ford Lincoln Brainerd

Jennifer Franzen

Service Advisor

Mills Ford Lincoln Brainerd

14858 Dellwood Dr.
Baxter, MN 56425

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Jennifer Franzen

May 12, 2026

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Employee Rating

The team at Mills is very knowledgeable and responsive. Easy to work with and great people. More

by A_MORD
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Recommend Dealer
Yes

Other Employees Tagged: Eric Holmvig

May 08, 2026

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They got me in and out on time, everyone very professional and courteous I will come back again More

by kyllonen
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Recommend Dealer
Yes

May 01, 2026

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Everyone I spoke to was courteous, friendly & helpful. Service dept stayed in touch with status of my repairs. More

by seczkoappraisals
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Recommend Dealer
Yes

April 29, 2026

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All went well except having to wait 15-20 minutes, after seeing my truck parked, to have any contact and pay for the services provided. More

by knjnovak
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Recommend Dealer
Yes

April 28, 2026

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I was treated very well, my questions were answered. . I’ve been a Mills customer for many many years. More

by LSHARKER
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Recommend Dealer
Yes

April 24, 2026

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Everyone was very courteous and friendly. We were pleased to get an appointment so soon. More

by TOMHILLIARD62
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Recommend Dealer
Yes

April 14, 2026

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Everyone was kind and professional it didn’t take too long. We had a software update More

by bluemoney
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Truong

April 10, 2026

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I appreciate your customer waiting area. The way I was kept informed about the work progress, and that you washed my vehicle. More

by dhaggblom
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Recommend Dealer
Yes

April 08, 2026

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Communication with the service center has room for improvement. I’m still trying to determine the most effective way to reach the team. Phone calls rarely connect with anyone, and while the call cente More

by mschmitt
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Recommend Dealer
Yes

Other Employees Tagged: Eric Holmvig, Daniel Truong

April 02, 2026

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Employee Rating

Mills ford does a great job with all my vehicles. I really have no words how good these people are! More

by DAN@YHSGREXCLUSIVE.COM
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Recommend Dealer
Yes
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