Randy Kropp
Randy Kropp at McDonald GMC Cadillac

Randy Kropp | Page 11

Sales and Leasing Consultant

McDonald GMC Cadillac

5155 State Street
Saginaw, MI 48603

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113 Reviews
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113 Reviews

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113 Reviews of Randy Kropp

May 05, 2015

Dealership Rating

FABULOUS customer service! I gave McDonald GMC Cadillac a 5 star rating because it was the easiest car purchase I have ever had. All of the employees were friendly - they worke More

by Ajewell94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 26, 2015

Dealership Rating

van 2013 Randy went above and beyond the job to get us the vehicle and the price we were looking for with the features we wanted. Our experience was fast and More

by van 2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 16, 2015

Dealership Rating

Outstanding Service My vehicle was totaled in January while driving back home from Chicago. After test driving many vehicles of different makes and models I decided on a More

by USMCMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2015

Dealership Rating

On time! I came into the dealership because my car was totaled out on a Tuesday and the first face I seen was Randy. It was a familiar face and that was becaus More

by RNSNEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 23, 2015

Dealership Rating

Great experience! Fast friendly service!! And excellence prices. I would buy from this dealership and this sales person again. Way to go McDonald gmc Cadillac saginaw m More

by JT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2014

Dealership Rating

Amazing Service! I had a wonderful experience and will be recommending anyone I know looking for a car to come talk to Randy! He was awesome and made this experience s More

by abrandt89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Kropp and the wonderful woman (i didnt not catch her name) who processed the loan

May 06, 2014

McDonald GMC Cadillac responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Randy and we look forward to seeing you at our dealership in the future. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

January 28, 2014

Dealership Rating

I WAS PLEASED WITH THE VEHICLE THAT I PURCHASED ,RANDY KROPP WAS REALLY PROFESIONAL AND DID A AWSOME JOB SELLING ME THE TRUCK I WAS LOOKING FOR.IT TOOK AWHILE BUT HE GOT IT DONE!!! THANKS RANDY More

by pepper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2014

McDonald GMC Cadillac responded

Congratulations on your new truck and thank you for allowing McDonald GMC Cadillac the opportunity to earn your business. We are always encouraged to hear back from happy customers and your Randy will be exceptionally grateful to hear of your compliments. Providing excellent customer service is a true passion of ours and reviews like yours let our team know our hard work is paying off. We look forward to working with you again in the future. Please stay connected by liking and following us on Facebook and Twitter! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

November 17, 2013

Dealership Rating

Randy was very nice to work with. He was very knowledgeable, personable and fun to work with. He was very helpful in helping me choose the right vehicle for me. I would love to work with him aga More

by Jenny1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2013

McDonald GMC Cadillac responded

Jenny, it's wonderful to learn that you had such a nice time working with Randy. He is an exceptional sales person, completely focused on the needs of the customer. We train all of our sales people in that manner. Be sure to contact us with any questions you may have. We hope to see you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 30, 2013

Dealership Rating

Randy was great! He went out of his way to make sure I was able to get financed and in a newer vehicle the same day! what a great guy!! More

by mistyblu79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013

McDonald GMC Cadillac responded

Congratulations on the new vehicle! I'm happy to hear Randy provided you with top of the line service and that your car buying process was simple and hassle-free. Thank you very much for the excellent rating. It means the world to hear feedback like this and we hope that you'll continue to service your car with us for years to come. Take care and make sure you're following us on Facebook and Twitter, as frequent service department specials are posted. Regards, Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 25, 2013

Dealership Rating

Very friendly and helpful. Made the entire buying experience very smooth and easy. Took care of everything in one day: test drive, financing, vehicle prep, and final paperwork. Would definitely recom More

by belld821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013

McDonald GMC Cadillac responded

We appreciate you taking time out of your surely busy day to leave this fantastic review. The kind of service you describe is precisely what we shoot for and it feels good to know that we're doing our job correctly. If you have questions down the road, be sure to contact us right away. Also, follow us on Facebook and Twitter to discover incredible service specials. We look forward to seeing you again. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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