Randy Larsen
Randy Larsen at Luther Bloomington Acura Subaru

Randy Larsen | Page 11

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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170 Reviews
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170 Reviews

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170 Reviews of Randy Larsen

January 06, 2022

Dealership Rating
Employee Rating

My service appointment date and time was convenient and my car was ready in under 2 hours More

by JESSICA.LINZEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Luther Bloomington Acura Subaru responded

Hi JESSICA.LINZEY. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Marvelous to hear Randy and his team were able to exceed your expectations and complete service in a timely manner to your complete satisfaction. We appreciate your continued business and look forward to working with you again soon for your next servicing needs!

January 05, 2022

Dealership Rating
Employee Rating

I take my car here to be serviced. I trust the work being performed and that they won't try to get me to perform unnecessary services just to increase revenue. The communication is great, and I always unders More

by Alpaca13
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson, Michael Dao , SkyLynn Dunkley, Marisa Karoff

Feb 17, 2022

Luther Bloomington Acura Subaru responded

Hi Alpaca13. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am grateful to hear you had such wonderful experiences and a great amount of trust with the integrity of our work. We strive to provide the highest quality service possible and am very happy these experiences have strengthened your confidence with us— along with the comfort of your safety. We look forward to working with you again in the future for your next servicing needs!

December 31, 2021

Dealership Rating
Employee Rating

I have been coming to this dealership for service for over 10 years now. I continue to get the good service I have been used to. More

by occole
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson

December 30, 2021

Dealership Rating
Employee Rating

They will do their best to make sure my vehicle is t it's top performance. More

by CMJANGELSBECAUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson , SkyLynn Dunkley

December 22, 2021

Dealership Rating
Employee Rating

Very prompt. Good communication and explanation from advisor as to timing and scope of work. Good follow up on additional work needed. More

by Mike Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2021

Dealership Rating
Employee Rating

Randy did a great job! appreciated the clear communication during the entire process. Thank you! More

by joshuatharaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SkyLynn Dunkley

December 08, 2021

Dealership Rating
Employee Rating

I think the offer of a free, new loaner when the job ended up taking more than a day was exceptional. Everyone there was so nice to this old man. Thank you. More

by Acura jhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 08, 2021

Dealership Rating
Employee Rating

Wait for a loaner car took over 30 minutes past scheduled appointment. Clean wait area with some limited refreshments. Paid over 2 hours for labor but repair was completed in much less time. More

by pheib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson

December 04, 2021

Dealership Rating
Employee Rating

The service was extremely efficient, the staff was very friendly, the work was well done. More

by Jehu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2021

Dealership Rating
Employee Rating

Service was outstanding. Advisor clearly communicated the process and situation with services being performed and the issues were satisfactorily fixed More

by Pquinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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