Randy Larsen
Randy Larsen at Luther Bloomington Acura Subaru

Randy Larsen | Page 14

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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170 Reviews
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170 Reviews

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170 Reviews of Randy Larsen

October 12, 2021

Dealership Rating
Employee Rating

Was in for a oil change and tire rotation, comfortable wait, Acura Multi-Point Vehicle Inspection performed, in and out as expected. More

by davids@skypoint.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Johnson , Joe Sorenson

October 09, 2021

Dealership Rating
Employee Rating

Great environment, great service with great customer service I will definitely recommend to family and friends More

by ksheikh5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2021

Dealership Rating
Employee Rating

On time and very friendly. Great communication skills and explained things clearly. I will be back! More

by NICLEVESQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2021

Dealership Rating
Employee Rating

Great experience. Friendly staff and quick turnaround for service. The no charge rental was awesome! More

by mrogney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SkyLynn Dunkley

October 06, 2021

Dealership Rating
Employee Rating

Always fantastic service, Randy and the team did an outstanding job with my Acura MDX! More

by dewingj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2021

Dealership Rating
Employee Rating

Quick service. Efficient and able to rectify the issue and the single visit. Would recommend More

by Lsat1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi Lsat1981. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Randy and his team provided a great service experience to your complete satisfaction! We appreciate your continued support and look forward to working with you again in the future for any servicing needs. Have a wonderful weekend.

September 22, 2021

Dealership Rating
Employee Rating

Had my 2010 RDX in for a leak at the right rear of the vehicle and an A1 service Left car overnight and picked up the next day. Repair was explained, communication was good. No complaints. Been coming h More

by Acura/Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi Acura/Subaru. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. It is a pleasure to hear that Randy and his team were able to find and quickly repair the issue to your complete satisfaction. We appreciate your long-term loyalty with us and look forward to providing many more years of excellent service. Have a wonderful weekend.

September 21, 2021

Dealership Rating
Employee Rating

The service visit was great. They took care of everything and explained things clearly. The only problem was that the headlight bulb alone cost over $300 (without labor), but that's not something More

by mamfahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi mamfahr. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your recent service experience went well with Randy and his team and really appreciate your understanding for the cost. Have a great weekend.

September 18, 2021

Dealership Rating
Employee Rating

The main reason I go this dealer is location and convenience. I’d like to see offers for more substantial service discounts for loyal customers like me. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi Greg. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad we could meet your needs for your Acura servicing needs. That is an absolutely fantastic idea. We will definitely pass along this suggestion to Acura and Luther Corporate to take into consideration as we want to provide our clients with more opportunities to stay connected with us. We appreciate your continued business and look forward to working with you again soon. Have an excellent weekend.

September 17, 2021

Dealership Rating
Employee Rating

Randy, my service advisor, was great. He knows me, knows my car and always makes me feel like a highly valued customer! And Acura always takes care of my car. Thanks More

by MarcSokol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi MarcSokol. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Delighted to hear that you and Randy have a very strong working relationship together. We appreciate your loyalty and hope to bring you many more years of excellent service! Have a great weekend.

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