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Randy Larsen
Randy Larsen at Luther Bloomington Acura Subaru
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Randy Larsen | Page 17

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Randy Larsen

May 20, 2021

Dealership Rating

They were very quick, efficient, professional, and had good communication skills. Would definitely recommend to get service done right by knowledgeable, certified technicians and mechanics. More

by Abdulla Qasem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Larson

Helpful
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May 27, 2021

Luther Bloomington Acura Subaru responded

Hi Abdulla Qasem. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent service visit with Randy. Happy to hear he provided you with a great quality of care throughout your visit. We appreciate your patronage and look forward to working with you again soon. Have a great day.

May 10, 2021

Dealership Rating

Service-wise everything was fast and upfront. They even were able to replace my rear-wiper screw cover onsite which was nice. Quiet and relaxing now that Subaru is in separate building. More

by CARRIE.WALDROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Larsen

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May 11, 2021

Luther Bloomington Acura Subaru responded

Hi CARRIE.WALDROP. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Randy Larsen. Happy to hear everything went well and you enjoyed the now roomy lounge. We appreciate your business and look forward to working with you again in the future. Have a wonderful day.

May 06, 2021

Dealership Rating

I was very pleased with my service visit. Randy listened to my concerns and each one was addressed. Randy kept me apprised of the progress of the work and talked me through each issue. I had a very good exp More

by Zan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy in Service

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May 11, 2021

Luther Bloomington Acura Subaru responded

Hi Zan. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Randy. Fantastic to hear that he provided you with a timely and professional service experience. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

April 30, 2021

Dealership Rating

My service was handled very professionally. The communication throughout the process was terrific. I appreciated the honest/straightforward manner in which my service options were presented. Randy More

by DOUGLAS.BAIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: SkyLynn Dunkley , Randy Larsen

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May 05, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon DOUGLAS.BAIRD. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit. Happy to hear everything went to your expectations and that you felt all of your concerns were properly addressed. We appreciate your loyalty and look forward to working with you again soon. Have a great day.

April 23, 2021

Dealership Rating

The service dept was very friendly and got the work done on time. While the car was being worked on we were able to test drive an ILX. Sales dept friendly and low pressure More

by kirschme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy

Helpful
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Apr 27, 2021

Luther Bloomington Acura Subaru responded

Hi kirschme. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit into the Service department and Sales. Very happy to hear you had a great experience! We appreciate your business and look forward to working with you again soon. Have a wonderful day.

April 10, 2021

Dealership Rating

I spoke with Randy about the power steering issue I was having in my TSX Sport Wagon. Randy took cache of everything in a very efficient manner. I could not be more pleased! Thank you so much! More

by kerolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy in the service department

Helpful
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Apr 12, 2021

Luther Bloomington Acura Subaru responded

Hi kerolf. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about the satisfying service experience with Randy. Glad to hear he was able to resolve the concerns you had. We appreciate you stopping in and look forward to working with you again in the future. Have a wonderful day.

April 07, 2021

Dealership Rating

Brought my car in for a recall item, car was serviced super fast, within hours, perfect service. Service adviser Randy, was great to work with. More

by MMcPherson5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy,

Helpful
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Apr 12, 2021

Luther Bloomington Acura Subaru responded

Hi MMcPherson5. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Randy. Happy to hear everything went as planned to your complete satisfaction. We appreciate your support and look forward to working with you again in the future. Have a great day.

March 24, 2021

Dealership Rating

Getting an appointment was easy. Scheduled work time was accurately estimated. Was able to pay directly via the service tech. I miss your beverages and snacks. Thanks for great service. More

by glkerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Larsen

Helpful
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Mar 30, 2021

Luther Bloomington Acura Subaru responded

Hi glkerber. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Pleased to hear everything went well. We should be bringing those back soon! I appreciate the feedback and we look forward to working with you again. Have a wonderful day.

February 10, 2021

Dealership Rating

As usual, the service experience was fast and efficient. I really appreciate the work areas inside of the dealership so I can work while waiting for my car. More

by adam.tremain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Larsen

Helpful
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Feb 10, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon Adam. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Fantastic to hear you had a very accommodating service experience. We appreciate your support and hope to see you again soon. Have a wonderful day.

January 21, 2021

Dealership Rating

As always, things were courteous and efficient. I never have a bad experience. Will be back for all my service and my next new car More

by ljohnsonmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Flores, Randy Larson

Helpful
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Jan 27, 2021

Luther Bloomington Acura Subaru responded

Dear ljohnsonmn. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your kind words. Thrilled you had an all-around wholesome experience with us! We hope to see you again soon for your next servicing needs. Have a fantastic day.

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