Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
86 Reviews
4.6

86 Reviews

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86 Reviews of Randy Lewis

November 29, 2025

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Employee Rating

I’m not super sure that I’m receiving honest feedback from the technicians, repairs are too costly More

by laurenashby23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 29, 2025

Honda of the Avenues responded

Hi Lauren, Thank you for taking the time to share your feedback. We’re truly sorry to hear that you left feeling unsure about the honesty of the recommendations and the cost of repairs — that’s never the experience we want our customers to have. At Honda of the Avenues, we back every repair with a 12-month/12,000-mile warranty, something most aftermarket shops do not offer. We provide detailed inspections by Honda certified technicians and transparent recommendations so customers can make the best decision for their vehicle’s safety and long-term performance. We would really appreciate the opportunity to review your visit and go over the findings with you in detail. Please reach out to me or my service manager Amber directly ], and we would be happy to walk through everything and make sure you feel fully confident in the information you received. Thank you again for your feedback, and we hope to earn back your trust. — Crista Service Director Honda of the Avenues

November 25, 2025

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Randy got me in and out and checked all the things I asked him to. He then let me know what had been done and what needed to be done. He also honored my desire to ONLY have the oil changed on this visi More

by debradmc73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Randy provided thorough, attentive service and respected your requests. We appreciate you choosing Honda of the Avenues!

November 20, 2025

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The Salespeople and Service people at Honda of the Avenues are all friendly and professional. My new 2026 CR-V is a good vehicle in it’s class. Am disappointed in Honda (the car manufacturer) in not More

by Xxx
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Honda of the Avenues responded

Thanks for choosing a 2026 CR-V and for the kind words about our team! We appreciate your feedback on CarPlay and SiriusXM—those features are set by the manufacturer, but we’ll share your comments. Let us know if we can help with any options or troubleshooting.

November 12, 2025

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Had a recall performed on my vehicle and the team was able to complete the job with the day. More

by JOSHUA.MICLAT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Deitrick, Marcellis Smith

Nov 12, 2025

Honda of the Avenues responded

Thank you! We’re glad our team was able to complete your recall service quickly and within the day. We appreciate your feedback!

November 08, 2025

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The staff was very nice and wonderful. Service manger was so excited and greet me with big smile More

by WNG4
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Recommend Dealer
Yes
Nov 10, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad our team made you feel welcome and appreciated. We’ll be sure to share your feedback with our service manager!

November 07, 2025

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Employee Rating

Just needed air in my tires due to change in temperature. No more to say. More

by mharvey9
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Nov 10, 2025

Honda of the Avenues responded

Thanks for stopping by! We’re happy we could help get your tires adjusted quickly and safely.

November 05, 2025

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Employee Rating

Great team and service. I use the Concierge option and it is so convenient. Good specials. More

by RGREGORY31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad you’re enjoying our Concierge service and finding it convenient. We appreciate your support and look forward to continuing to provide you with great service and specials!

November 02, 2025

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Honda of the avenues went above and beyond during my new purchase for my son. Seamless and painful free experience. It was very quick in and out experience. Honda of the Avenues professionalism and courteou More

by fadisaberayoub
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 05, 2025

Honda of the Avenues responded

Thank you so much for your thoughtful review! We’re thrilled to hear that your experience purchasing a vehicle for your son was seamless and that our team, including the service department, provided professional and courteous service. We truly appreciate your kind words and look forward to serving your family again in the future!

October 30, 2025

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Service was very prompt and quick. Was in and out very easily and very quickly More

by Dhernandez1990@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re happy to hear that our team was able to get you in and out quickly and make your visit smooth and efficient. We appreciate your kind words and look forward to seeing you again!

October 27, 2025

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Employee Rating

Greeted right away and my car was serviced quickly. Randy Lewis is ALWAYS a pleasure and he makes sure he keeps me informed. Definitely would recommend him!! More

by Shamiraolive
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Oct 29, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re thrilled to hear Randy provided excellent service and kept you informed throughout your visit. We’ll be sure to share your kind words with him!

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