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Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
82 Reviews
4.6

82 Reviews

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82 Reviews of Randy Lewis

November 08, 2025

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Employee Rating

The staff was very nice and wonderful. Service manger was so excited and greet me with big smile More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Brian Bouchard, Steve Fink, Marcellis Smith, AJ Vallarelli, Paula Williams, Amber Winters , Reginald Ward

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Nov 10, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad our team made you feel welcome and appreciated. We’ll be sure to share your feedback with our service manager!

November 07, 2025

Dealership Rating
Employee Rating

Just needed air in my tires due to change in temperature. No more to say. More

by mharvey9
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Nov 10, 2025

Honda of the Avenues responded

Thanks for stopping by! We’re happy we could help get your tires adjusted quickly and safely.

November 05, 2025

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Employee Rating

Great team and service. I use the Concierge option and it is so convenient. Good specials. More

by RGREGORY31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau

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Nov 05, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad you’re enjoying our Concierge service and finding it convenient. We appreciate your support and look forward to continuing to provide you with great service and specials!

November 02, 2025

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Employee Rating

Honda of the avenues went above and beyond during my new purchase for my son. Seamless and painful free experience. It was very quick in and out experience. Honda of the Avenues professionalism and courteou More

by fadisaberayoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Honda of the Avenues responded

Thank you so much for your thoughtful review! We’re thrilled to hear that your experience purchasing a vehicle for your son was seamless and that our team, including the service department, provided professional and courteous service. We truly appreciate your kind words and look forward to serving your family again in the future!

October 30, 2025

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Employee Rating

Service was very prompt and quick. Was in and out very easily and very quickly More

by Dhernandez1990@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau

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Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re happy to hear that our team was able to get you in and out quickly and make your visit smooth and efficient. We appreciate your kind words and look forward to seeing you again!

October 27, 2025

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Employee Rating

Greeted right away and my car was serviced quickly. Randy Lewis is ALWAYS a pleasure and he makes sure he keeps me informed. Definitely would recommend him!! More

by Shamiraolive
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Oct 29, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re thrilled to hear Randy provided excellent service and kept you informed throughout your visit. We’ll be sure to share your kind words with him!

October 24, 2025

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Employee Rating

Prices quoted by 2 different service men should be the same numbers. Services should not be done before the client knows the price. $107 to get water out of the car door is a ridiculous price. Should have More

by Lillykat
Recommend Dealer
No

Other Employees Tagged: Randy Lewis

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Nov 05, 2025

Honda of the Avenues responded

We’re sorry to hear about your recent service experience and the concerns regarding pricing and communication. We completely understand how frustrating that can be, and it’s never our intention to proceed with any service before ensuring our customers are fully informed. Your feedback has been shared with our service team so we can address the issue and improve our process moving forward. If you’d like to discuss this further, please contact our Service Manager. We’d appreciate the opportunity to make this right.

October 23, 2025

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Employee Rating

Timely and greatly customer service. I was in and out of there in no time. I always go there to get my Honda Accord serviced. More

by kwoulard10
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 29, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team provided timely service and that you continue to trust us with your Honda Accord. We appreciate your loyalty!

October 14, 2025

Dealership Rating
Employee Rating

Oil change comes to 100$ and no coupon is eligible worst place . Need to reduce price More

by Kguhan
Recommend Dealer
No

Other Employees Tagged: Marcellis Smith

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Oct 19, 2025

Honda of the Avenues responded

We’re sorry to hear about your frustration regarding pricing and coupon eligibility. We strive to provide clear and fair pricing for all services. Please contact our service team, so we can review your situation and see how we can assist.

October 11, 2025

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Employee Rating

Randy was very knowledgeable and kept me updated on the status of my car. Excellent service. More

by joannbasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Honda of the Avenues responded

Thank you for sharing! We’re glad Randy could provide excellent service and keep you informed every step of the way. We appreciate your support!

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