Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis | Page 2

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Randy Lewis

July 07, 2026

Dealership Rating
Employee Rating

Solid communication and customer service Randy is my 'go to' service advisor. I usually make my appointments around his availability because I know he gives me straight answers and meets time commitments. I More

by davidannett10
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 13, 2026

Honda of the Avenues responded

Thank you for your kind words! We're thrilled to hear Randy consistently provides the honest communication and dependable service you can count on. We truly appreciate your loyalty and look forward to continuing to take great care of you at every visit. See you next time!

July 07, 2026

Dealership Rating
Employee Rating

Great service We received great customer service and our service experience was quick and easy More

by Carmenangel618
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 13, 2026

Honda of the Avenues responded

Thank you for your review! We're so glad to hear you received great customer service and that your visit was quick and easy. We appreciate your support and look forward to serving you again!

July 04, 2026

Dealership Rating
Employee Rating

Randy was excellent! I just took off points because after leaving I heard a scraping sound under my car. It turns out that the associates didn't put the screws in the cov More

by victoriaco2012
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 06, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad Randy provided excellent service. We apologize for the issue after your visit, but we're happy our team was able to resolve it and get you back on the road. We appreciate your patience and support!

July 03, 2026

Dealership Rating
Employee Rating

Very helpful and professional Confident service and with complete customer care. Highly recommended Reliable service More

by NOELM.MENDOZA
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 06, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad you experienced professional, reliable service and exceptional customer care. We appreciate your recommendation and look forward to serving you again!

June 27, 2026

Dealership Rating
Employee Rating

This is my second review of Honda at the Avenues, and specifically of Thomas TC Phelps. I bought a car two years ago and TC helped my find the right car. Flash forward two years and my driving needs had More

by farwellrg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas TC Phelps

Jun 30, 2026

Honda of the Avenues responded

Thank you for your continued support and for choosing Honda of the Avenues again! We're so glad TC helped you find the perfect vehicle for your needs, and that our service team has continued to provide a great experience. We truly appreciate your recommendation and look forward to serving you again!

June 27, 2026

Dealership Rating
Employee Rating

Very clean Helpful & friendly Good environment Couldn't believe how many employees there were! ???? More

by findschwartz
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jun 30, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad you enjoyed our clean dealership and friendly atmosphere. We appreciate your support and look forward to seeing you again!

June 22, 2026

Dealership Rating
Employee Rating

I was charged for an oil change that should have been complimentary. I will be calling them tomorrow as I found that I have free for 2 years or 24 k miles. I have not passed either of these and I even qu More

by lynwagner29
Recommend Dealer
No

Other Employees Tagged: Randy Lewis

Jun 22, 2026

Honda of the Avenues responded

Lyn, thank you for bringing this to our attention. After reviewing your concern, it appears you are correct and your vehicle should have qualified for Honda's complimentary maintenance program. I sincerely apologize for the oversight and any frustration this caused. We appreciate your loyalty and the fact that this is your second lease with Honda of the Avenues. This is not the experience we want for our customers. Please contact me directly, and I will make sure we review the charges and work toward resolving this matter promptly. Thank you for giving us the opportunity to make this right. – Crista Poynor Service Director 904-370-1300

June 18, 2026

Dealership Rating
Employee Rating

Consistently the best service experience I've ever had across multiple, multiple dealerships Would highly recommend More

by christian.m.mcnamara
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jun 24, 2026

Honda of the Avenues responded

Thank you for your kind words! We're honored to provide the best service experience you've had and truly appreciate your recommendation. We look forward to serving you again!

June 16, 2026

Dealership Rating
Employee Rating

Randy and a few other SA are the reason I take my cars to HoTA. He listens and clearly communicates More

by davidannett10
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jun 18, 2026

Honda of the Avenues responded

Thank you for your review! We're glad Randy and our service team continue to earn your trust. Clear communication and great customer care are important to us, and we're happy to hear Randy consistently delivers both. We appreciate your continued business!

June 16, 2026

Dealership Rating
Employee Rating

excellent services, professional EMPLOYEES clean place resenab price...etc respectful EMPLOYEES , they smile when you talk to them...etc More

by nageh.abskharon
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jun 18, 2026

Honda of the Avenues responded

Thank you for your review! We're glad you experienced excellent service from our professional and respectful team. We appreciate your kind words about our staff and are happy to hear you felt well taken care of in a clean and welcoming environment.

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