Randy Newton | Page 14

I bought my first honda in 1994 from Brandfon when they were in New Haven, the move to Branford was great since that is where I originally was from. I have since purchased 3 more vehicles from this dealer were in New Haven, the move to Branford was great since that is where I originally was from. I have since purchased 3 more vehicles from this dealership and would not go anywhere else. More

Print

Always dependable. Due to exceptionally high volume of driving, my Civic Hybrid requires regular maintenance to keep me running. Randy Newton goes above and beyond to provide excellent customer service. driving, my Civic Hybrid requires regular maintenance to keep me running. Randy Newton goes above and beyond to provide excellent customer service. Thanks. More

Print

Randy was very helpful. He always advises me as to the service necessary for my car and does a very good job of explaining the work that is necessary. He never seems to recommend work that can wait till t service necessary for my car and does a very good job of explaining the work that is necessary. He never seems to recommend work that can wait till the next visit, which I like. I feel he is honest and helps me out like I was a member of his family More

Print

I CAME IN FOR SERVICE ABOUT A FEW WEEKS AGO, AND THE PERSON I DEALT WITH RANDY NEWTON HE WAS VERY PLEASANT TO DEAL WITH, I ALWAYS DEAL WITH RANDY, THE REASON I COME TO THIS DEALER IS FOR THE SERVICE AN PERSON I DEALT WITH RANDY NEWTON HE WAS VERY PLEASANT TO DEAL WITH, I ALWAYS DEAL WITH RANDY, THE REASON I COME TO THIS DEALER IS FOR THE SERVICE AND THE COMPETIVE PRICES, RANDY ALWAYS ADVISE ME WHEN I COME IN TO THIS DEALER, AS TO WHAT I NEED AND WHAT I DO NOT NEED, KEEP UP THE GOOD WORK, AND SEE YOU SOON, BUT NOT TO SOON. THANKS AGAIN More

Print

Went to Brandfon, my local Honda dealer, for a regular oil change. Actually, it wasn't a "regular" change, in fact, but one that I was reminded to take by a polite e-mail from Brandfon that I was overdue oil change. Actually, it wasn't a "regular" change, in fact, but one that I was reminded to take by a polite e-mail from Brandfon that I was overdue for an oil change (I was). I called Service to make an appointment and got my first choice. When I arrived I waited for all of 2-3 minutes for assistance (no one was sitting around idly, I just happened to be the third person in line at that time). Randy Newton took care of me, listened to my needs, looked up an online coupon that Brandfon had sent to me, and then offered me a different but very reasonable price since the car I was bringing in was not included in the offer (I missed that detail). He also entered in my concern about a loose bolt on the passenger seat and offered a free alignment check with the service. The oil change was done very quickly but it turns out that our wheels were out of line. That repair, also reasonably priced, was tended to while I waited. That took a bit longer but since the waiting area at Brandfon is so nice--and has free wifi--I was able to get a lot of work done in the time that I waited. Excellent. When the car was ready payment was fast and easy. The car was waiting for me out front and the loose bolt on the passenger seat rail was taken care of, no charge. It wouldn't have been much if they had charged me but it was nice to know that I wasn't going to be nickeled and dimed by Brandfon. This is why I keep coming back. Great service. Very professional. Oh, and when I walked to the front of the dealer to get to my car I was welcomed with a freshly washed Honda. Nice touch. More

Print

The friendliness and professionalism of Randy Newton. He greeted me, got my car in to service very promptly and then was able to quickly get a front-end alignment which helps me get the most out of my tires greeted me, got my car in to service very promptly and then was able to quickly get a front-end alignment which helps me get the most out of my tires. Then Randy made sure I knew my vehicle was completed. The cashier was talking to a co worker so Randy even cashed me out so I did not have to wait. He is a true asset to the dealership. More

Print

I love everything about Branford Honda. After looking at other dealers I decided to buy my new car at BranHonda because of friendliness, customer service and best pricing. I continue to do business here fo other dealers I decided to buy my new car at BranHonda because of friendliness, customer service and best pricing. I continue to do business here for service. I can count on immediate attention with or without an appointment. They give me a ride home if I can't wait and they pick me up. Work has always been well done' More

Print

I haven't dealt with sales here, but have had my Honda Accord serviced here a few times. Randy in the service department is a genuinely honest, friendly and helpful adviser. I was just in to have my re Accord serviced here a few times. Randy in the service department is a genuinely honest, friendly and helpful adviser. I was just in to have my rear brakes replaced and was in and out in 45 minutes. Much less than I expected considering I didn't have an appointment. I will continue to be a regular customer here for service and encourage others to do the same. More

Print

I really enjoyed my experience at Brandfon Honda. I've been to a few Honda dealerships and this one is by far the best. Randy Newton was so helpful and kept us notified about what was being done to the ca been to a few Honda dealerships and this one is by far the best. Randy Newton was so helpful and kept us notified about what was being done to the car, what it would cost, and when it would be finished. He was very informative but didn't pressure us to have anything done to the car. Since we only have one car, they offered a shuttle back to our apartment and then back to the dealership when the car was ready! Also Randy worked to get us the best price. They said the car would be done in 90 minutes and it was...on the dot! Not to mention they washed it for us, too. Thanks, Randy and Brandfon! More

Print

Great dealer for fast service, price, with very good workmanship. Always feels good when you can trust a dealer that is there for you and loves to go the extra step and explain the service before and a workmanship. Always feels good when you can trust a dealer that is there for you and loves to go the extra step and explain the service before and after the work is completed. The dealer always gives the most detail and keeps me smiling. More

Print