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Randy Newton
160 Reviews
Randy has 23 years experience at Brandfon autos. He said when he was little "working on cars yourself was normal. You had to know what you were doing." We're happy to have Randy's knowledge on board with us!
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160 Reviews of Randy Newton
April 17, 2018
A Continual Continuum of Excellence For fifteen years I've received excellent service for Brandfon Honda. Randy Newton is a superb Service Advisor. For many years I have For fifteen years I've received excellent service for Brandfon Honda. Randy Newton is a superb Service Advisor. For many years I have received "A Continual Continuum of Excellence from this dealership. Bravo! More
by leonardciaburri
Verified Customer
April 13, 2018
April 2018 The basic service requested was an oil change for my 2010 Honda Accord. I had recently reached my 30,000 mile mark...yes it has taken me 7 years but t The basic service requested was an oil change for my 2010 Honda Accord. I had recently reached my 30,000 mile mark...yes it has taken me 7 years but that's what happens when you retire. The service area is always clean and quiet. The service folks always polite and informative. Waiting for my car in their recently remodeled showroom if very comfortable. Other than having several different music stations....the wait was tolerable. I always bring a good book with me. The only suggestion I would have has nothing to do with service, which really is the main concern. I would suggest they pick one source for music and not have two different sources besides the audio from Honda commercials on the screens around the seats and the tv. More
by LINDA.COLOMONICO
April 13, 2018
Great Customer Service The Customer Service Support Team at Brandfon Honda is exceptional. Nicole Feeley communicated well to me about my service during check-in and check- The Customer Service Support Team at Brandfon Honda is exceptional. Nicole Feeley communicated well to me about my service during check-in and check-out. Every person I interacted with was very professional and efficient. The courtesy ride to/from work with Jerry Torino made my service experience at Brandfon Honda even more pleasant. Jerry was right on-time when he picked me up from work to safely return to Brandfon Honda to pick up my car at the end of the day. More
by Barbara Wanciak
Other Employees Tagged: Nicole Feeley, Jerry Torino
April 12, 2018
Ripoff! They charged me $525 for a $100 dollar part. Labor cost was probably reasonable. I will never return and will never recommend them to any of my client They charged me $525 for a $100 dollar part. Labor cost was probably reasonable. I will never return and will never recommend them to any of my clients in the shoreline! More
by RODNEYMSMALLS
April 12, 2018
failed brake caliper repair Noticed vibration. called service department, scheduled for the next morning. Arrived, diagnosis made in 3 minutes (i was right; failed caliper). R Noticed vibration. called service department, scheduled for the next morning. Arrived, diagnosis made in 3 minutes (i was right; failed caliper). Repair in 4 hours. Done! More
by 2004 CRV
April 10, 2018
Expert Service Expert service is what I expected and what I received at Brandfon Honda. It was very easy to schedule a same-day appointment, staff treated us with Expert service is what I expected and what I received at Brandfon Honda. It was very easy to schedule a same-day appointment, staff treated us with respect and the service was performed expeditiously to my satisfaction. A follow up call was made from the dealership to be sure that all service was performed to my satisfaction. Needless to say I'm a very happy customer. More
by CROCON
April 10, 2018
great customer service Megan in the service call center is super friendly and very helpful. I had a great experience yesterday with Lauren and Randy. I have been a customer Megan in the service call center is super friendly and very helpful. I had a great experience yesterday with Lauren and Randy. I have been a customer of Brandfon for many years and purchased many cars. I will definitely continue to do business with them. More
by Scutie5331
Other Employees Tagged: lauren mcgrade
April 05, 2018
low tire pressure light on I brought my car in because the low tire light was on. A screw was found in one tire. The tire was repaired and balanced and all other tires were ad I brought my car in because the low tire light was on. A screw was found in one tire. The tire was repaired and balanced and all other tires were adjusted. It was then road tested till the low pressure light went off. I was very pleased with the thoroughness of the service. More
by LPE2000
April 03, 2018
Honest Very grateful for honest advisor and Handa warranty! Had to have car serviced when traveling out of state and had it done at another dealer. Unfortu Very grateful for honest advisor and Handa warranty! Had to have car serviced when traveling out of state and had it done at another dealer. Unfortunately problem returned as only part of problem was corrected. Randy informed me that this was covered under a warranty and was very helpful in getting my car repaired fully. Thank you! More
by STANKEWICH
March 30, 2018
Left "my" dealership for Brandfon Wanted to purchase a $37k vehicle at a different Honda dealership out of loyalty, their lifetime powertrain warranty and because of the 10-year relati Wanted to purchase a $37k vehicle at a different Honda dealership out of loyalty, their lifetime powertrain warranty and because of the 10-year relationship with "my" dealership. After experiencing the top-notch customer service from Brandfon, I severed ties with "my" dealership and am now a loyal customer of Brandfon. Hope they do not disappoint...Note: could not select two reasons for visit on this form. Had two reasons for visit - sales and service. More
by ukdahi
Other Employees Tagged: Corey Brandfon, Perry Gountas, Cindy Miranda and Finance Officer, do not recall his name.
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