Randy was super helpful.
He was very knowledgeable and I genuinely enjoyed the experience that I had with him
He was very knowledgeable and I genuinely enjoyed the experience that I had with him
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by Quigs0221
Jun 30, 2026 -
City Volkswagen of Evanston responded
Randy takes pride in guiding each customer, so we’re delighted to hear his expertise and friendly approach made your experience enjoyable. Thank you for choosing a Volkswagen with us. If you need anything else down the road, just let us know.
Sam Lotta
General Manager
slotta@cityautogroup.com
This is my fourth time getting a vehicle at this
dealership. They’re kind and helpful. Randy spent a ton of time with me, got to know my familiy’s needs and showed me the features on the car. Then t
dealership. They’re kind and helpful. Randy spent a ton of time with me, got to know my familiy’s needs and showed me the features on the car. Then took the time to help move a lot of junk from my old car to my new. Appreciated it all!
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by Davora.sides
Jun 26, 2026 -
City Volkswagen of Evanston responded
Thank you for returning as a fourth-time Volkswagen customer. Randy enjoyed learning about your family’s needs, guiding you through your new Volkswagen Tiguan’s features, and helping move your belongings. We’re grateful for your continued trust and hope you enjoy every drive.
Sam Lotta
General Manager
slotta@cityautogroup.com
Randy was very helpful.
We were able to get what we need and he made the whole process easy
We were able to get what we need and he made the whole process easy
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by elbaad asmaa
Jun 15, 2026 -
City Volkswagen of Evanston responded
Thank you for choosing a used Volkswagen Atlas. We’re delighted Randy made the process easy. Enjoy many great journeys in your Atlas.
Sam Lotta
General Manager
slotta@cityautogroup.com
Randy at City Volkswagen of Evanston made my experience
genuinely outstanding. Friendly, no pressure, and completely transparent from start to finish- exactly what car buying should feel like. The entire t
genuinely outstanding. Friendly, no pressure, and completely transparent from start to finish- exactly what car buying should feel like. The entire team backs him up with the same professionalism. Highly recommend Randy and City VW of Evanston to anyone in the market for a vehicle!
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by chris144
Jun 13, 2026 -
City Volkswagen of Evanston responded
We’re thrilled Randy’s friendly, transparent, and pressure-free approach made your Volkswagen Jetta purchase outstanding. Thank you for recommending him and our team. We look forward to assisting you again.
Sam Lotta
General Manager
slotta@cityautogroup.com
I had a great experience at Volkswagen!
The dealership itself was so cute and welcoming, with a collection of classic Volkswagen cars on display that gave the place a lot of character. The
The dealership itself was so cute and welcoming, with a collection of classic Volkswagen cars on display that gave the place a lot of character. The atmosphere was vibrant, the music was great, and the whole experience felt relaxed and enjoyable.
A special thank you to Randy, who was wonderful to work with. He genuinely took the time to help me find a deal that worked for me and never made me feel pressured. His patience, professionalism, and willingness to go the extra mile made the car-buying process much easier.
If you’re looking for a dealership with a fun atmosphere and people who truly care about their customers, I highly recommend stopping by!
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by Kayliekiss510
Jun 11, 2026 -
City Volkswagen of Evanston responded
Thank you for sharing your thoughts on our cozy showroom featuring classic Volkswagen cars. We’re thrilled the lively atmosphere and music helped you relax and that Randy’s patience and expertise made your used Atlas purchase easier. Enjoy your new ride and we hope to see you again soon.
Sam Lotta
General Manager
slotta@cityautogroup.com
The service was great overall.
Randy is a great salesman but greater guy overall. The car is in impeccable position! I recommend Randy to everyone looking to buy a car.
Randy is a great salesman but greater guy overall. The car is in impeccable position! I recommend Randy to everyone looking to buy a car.
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by Benjamin_cuervo
Jun 07, 2026 -
City Volkswagen of Evanston responded
Thank you for applauding our service and noting how Randy’s personable approach enhanced your experience. We’re delighted your Volkswagen Taos is in impeccable condition and living up to expectations. Your recommendation of Randy means a lot to us as you point friends toward their next vehicle.
Sam Lotta
General Manager
slotta@cityautogroup.com
My husband and I walked in VW Evanston and walked out
with a new, 2026 Atlas! We were very happy with the entire purchase process, including the help from Randy.
with a new, 2026 Atlas! We were very happy with the entire purchase process, including the help from Randy.
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by jahuegel
Jun 01, 2026 -
City Volkswagen of Evanston responded
It’s wonderful to hear you had a smooth purchase of your 2026 Atlas. We’re glad Randy was able to guide you through the process. Enjoy your new Volkswagen and let us know if we can help in the future.
Sam Lotta
General Manager
slotta@cityautogroup.com
Randy and the management team made trading in my vehicle
a pleasant one. I am satisfied with the vehicle and the financing.
a pleasant one. I am satisfied with the vehicle and the financing.
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by quashia83
May 30, 2026 -
City Volkswagen of Evanston responded
We’re happy Randy and our management team made your trade-in experience so pleasant. It’s great to know you’re enjoying your new Volkswagen Atlas Cross Sport and that the financing met your needs. Thank you for sharing your feedback.
Sam Lotta
General Manager
slotta@cityautogroup.com
Great car buying experience, I appreciate the speedy
process and knowledgeable employees, I would highly recommend.
process and knowledgeable employees, I would highly recommend.
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by ztiwuag
May 18, 2026 -
City Volkswagen of Evanston responded
It’s wonderful to hear Randy and our team made your Volkswagen Tiguan purchase quick and informative. Thank you for recommending us, and enjoy every drive!
Sam Lotta
General Manager
slotta@cityautogroup.com
I had such a great experience working with this
dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy
dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy was especially great; he stepped in right away, helped me through every step, and was kind, patient, and thorough in explaining everything to me. I really appreciated how adaptable and supportive everyone was throughout the process. They made sure I felt comfortable, informed, and taken care of from start to finish. I’m so grateful for their help and would definitely recommend them to anyone looking to buy a car!
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by emmadeverteuil
May 15, 2026 -
City Volkswagen of Evanston responded
We’re thrilled your first-time car purchase felt easier thanks to our team’s supportive and patient approach. Randy is glad he could walk you through each step and make sure you felt comfortable with your Volkswagen. Thank you for recommending us to others.
Sam Lotta
General Manager
slotta@cityautogroup.com