Randy Thompson
Randy Thompson at Shottenkirk Fort Madison

Randy Thompson | Page 3

Sales Consultant

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.9
34 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

11 yrs, 1 mo

4.9

34 Reviews

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34 Reviews of Randy Thompson

September 24, 2023

Dealership Rating
Employee Rating

Our salesman was the best we have ever had. No pressure, knowledgeable, and went above and beyond to make sure we were satisfied and even helped with programming phones to car etc. More

by DUPTON82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason , Dustin Overberg

Sep 27, 2023

Shottenkirk Fort Madison responded

DUPTON82, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 24, 2023

Dealership Rating
Employee Rating

Bad experience the first time better experience the second. Only had the second appointment though to fix the same thing they had supposedly already fixed. More

by robynconrad1981
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Shottenkirk Fort Madison responded

robynconrad1981, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

July 23, 2023

Dealership Rating
Employee Rating

I have bought my last two trucks there, the service with both has been excellent More

by rmcavoy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason

July 19, 2023

Dealership Rating
Employee Rating

Had quick service, courtesy was great and fast, would recommend Shottenkirk to others for fast and convenient service! More

by WHITESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue the cashier

July 15, 2023

Dealership Rating
Employee Rating

Very nice people, clean place and fast service. Was able to be seen and get a honest inspection. More

by joe.e.rife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Chris Buster, Jamie Mason, Ron Allen , Adam Johnson, Brittney McConnell, Dustin Overberg, Kris Pauly, Mike Wilson

July 13, 2023

Dealership Rating
Employee Rating

Randy was incredibly helpful. We had trouble with our trade in. So instead of making us take it home, he made sure to give us something we were comfortable with until the new car More

by mprivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason

July 06, 2023

Dealership Rating
Employee Rating

Purchased online which is a scary ordeal! You don't know for sure if you'll get what you see! But Randy made it easy, quick, and provided up close pictures we asked for. His professionalism More

by berrybusybee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Carper

June 27, 2023

Dealership Rating
Employee Rating

Terrible customer service. Seen him screaming at an employee in his office. Verry rude and short with customers. I’ve been in there dozens of times Alf always notice his attit More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Buster, Ron Allen, Keith Harris , Brittney McConnell, Dustin Overberg, Tom Washburn

June 27, 2023

Dealership Rating
Employee Rating

Terrible attitude. Seen him yelling at an employee in his office. Verry rude and short with customers. Every time I’m there I notice this behavior from him. Verry inap More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen, Keith Harris , Brittney McConnell, Dustin Overberg, Tom Washburn

June 23, 2023

Dealership Rating
Employee Rating

Always great to work with. The staff is friendly. Bought many cars here. Good work More

by TELLIE1976
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen, Brian Harris, Cathy Sanders, Kevin Lopez, Keith Harris , Dustin Overberg, Kris Pauly, Tom Washburn, Mike Wilson

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