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Randy Williams
Randy Williams at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Randy Williams | Page 6

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
72 Reviews
5.0

72 Reviews

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72 Reviews of Randy Williams

December 22, 2023

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Employee Rating

Smoothest car buying process I have ever been through. This team was super helpful and efficient. I will definitely be coming back here for my future vehicle purchases. More

by tylermadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tyler, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2023

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Service was great and the customer service was exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part More

by tracitucker5976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Rusty Ford, Cathy Spurgeon, Mike Wheat, Asa Johnson Jr , Shawn Houoe

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 20, 2023

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We’ve bought all our vehicles from JWM… Friendly Knowledgeable Reliable We will continue our loyalty for future needs. More

by JIMMY.LUTTRELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield , Beau Bell, Cody Burkhart kept us updated on pricing, rebates available and inventory available

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Jimmy. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 17, 2023

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I have know the some of the people at James Wood dealership for years and I support this dealership. More

by randy.sherman55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat , Asa Johnson

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Dec 18, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Randy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2023

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I have purchased multiple vehicles and have used the service department many time. I have always had great service at James Wood Motors. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Asa Johnson Jr, Chad Huddleston

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Dec 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I truly appreciate you taking the time to write about your experience at our service department, Fred. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 03, 2023

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My experience was great from start to finish. I will definitely be back and looking forward to it. More

by stanfordryan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Bob Miller, Rocco Rotundo, Coalby Graham, Cathy Spurgeon, Mike Wheat

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Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ryan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 09, 2023

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Employee Rating

They got me right in and out. Service was great. Rotated my tires and changed my oil plus checked my truck out for its 50000 check up. More

by TELSBRAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 04, 2023

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Great friendly service. Nick is a great person and his character reflects on his staff. Thank you for a great experience! More

by TDROBINSON1448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Mike Wheat, Asa Johnson Jr , Nick Huff

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Sep 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Sep 11, 2023

TDROBINSON1448 responded

Thank you!

August 16, 2023

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Employee Rating

Good service from initial purchase through out ownership. We Have purchased several vehicles from them. More

by CHIEF650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams

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Aug 18, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 14, 2023

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Employee Rating

The entire experience was beyond awesome! The sales person, Randy Williams was friendly, knowledgeable and helpful. We will surely shop with James Wood Motors again! More

by conniestarnes127
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Huddleston

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Aug 16, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for your outstanding review, Connie! We're glad to hear that Randy and our team were friendly, knowledgeable, and helpful during your time with us! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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