Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rusty Ford

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
72 Reviews
4.9

72 Reviews

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72 Reviews of Rusty Ford

October 15, 2026

Dealership Rating
Employee Rating

Sales/Backoffice and overall experience was Great! Tony Lara is awesome to deal with, no hassle and no pressure…Small town culture with big city inventory and discounts. More

by garynlakey
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lara , Dane Shelton gets 5 Star too

Oct 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Gary! I'm thrilled you had a great experience at James Wood Chevrolet Buick GMC Decatur. Tony is indeed a valued member of the team, and it's great to know he made your visit enjoyable. We take pride in our small-town culture while offering a wide selection and great deals. We look forward to serving you again! Our team here in Fort Worth, Texas appreciates your support. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 16, 2026

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I have known James wood family for a long time. Trust worldly kindness friendly. If it didn't have JAMES WOOD ON THE BACK THEN DON'T BUY. LOVE THE DEARLERSHIP. More

by bignib4244
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 17, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear about your long-standing trust in the James Wood family and your love for James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing a friendly and kind experience for all our customers. I appreciate your support, and we look forward to welcoming you back in the future! We proudly serve the Fort Worth, Texas area. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 12, 2026

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Great dealership, friendly and wonderful people to work with esp Randy Williams. We are a return customer for years. More

by jlaskelson
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Purchase Time
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Recommend Dealer
Yes
Sep 13, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear about your positive experiences at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We appreciate your loyalty over the years. We look forward to serving you again in the future here in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 06, 2026

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I have been a customer of James wood for the over 20 years. Sales, collision, parts, and service always have me coming back. Keep up the good work! More

by Will.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Will! I’m thrilled to hear that you’ve been a loyal customer of James Wood Chevrolet Buick GMC Decatur for over 20 years. I appreciate your kind words about the sales, collision, parts, and service departments. We’ll continue working hard to provide the excellent experience you’ve come to expect here in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 13, 2026

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Matt Garretson was great. ..he was honest, upfront and provided other details that added my search, which ultimately kept me at James Wood for my purchase. More

by lilgilley
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson

Jul 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate you letting us know about your experience! Hearing that Matt provided honest, upfront service during your car search at James Wood Chevrolet Buick GMC Decatur is fantastic. Your support means a great deal, and the entire team looks forward to assisting you again down the road. Serving customers in the Keller, Texas area is an absolute privilege! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2026

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Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 01, 2026

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James Wood is my go to dealership and has been since 1990. Rusty Ford is a great guy to work with. More

by LOTTADIESEL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo , Jeff Morris

May 02, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m pleased to hear that James Wood Chevrolet Buick GMC Decatur has been your go-to dealership since 1990. It's great to know that Rusty provided you with excellent service. We appreciate your loyalty and look forward to assisting you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2026

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Rocco was efficient, knowledgeable, and easy to communicate with. I left feeling taken care of and will buy from him again! More

by stephanie.jones9588
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo , Mr. Shelton

Apr 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Stephanie! I'm thrilled to hear that Rocco provided you with efficient and knowledgeable service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

January 04, 2026

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Steve Frazier has been our sales guy for many years now. He makes all of our buying effortless & smooth. He makes sure we understand all the new technology before we leave with our new ride. Love our sal More

by crosssue94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier , Jeff Morris

Jan 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Sue! I appreciate your loyalty and kind words about Steve and the team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you find the buying process effortless and that we could help you understand your new vehicle's technology. We look forward to serving you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2025

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Employee Rating

My dealership of choice for many years as they always treat me like a valued customer More

by keithdfw2
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward , Jeff Morris

Dec 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust and support, Keith! I truly appreciate your loyalty and am pleased to hear that you feel valued at James Wood Chevrolet Buick GMC Decatur. We look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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