Rania Al-Najjar | Page 9

Awesome left with perfectly clean shinny car Awesome left with perfectly clean car and license plate mounted - quick and easy - would recommend this Deal ship team to anyone - they work to ma Awesome left with perfectly clean car and license plate mounted - quick and easy - would recommend this Deal ship team to anyone - they work to make customers happy as a team and a family More

by steve.fish Verified Customer Verified Customer

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From the time enter till the time we drove the car we were treated family - All questions were answered- The deal went over perfect without haggling - price was right and the car is Awesome - I would rec were treated family - All questions were answered- The deal went over perfect without haggling - price was right and the car is Awesome - I would recommend the CX30 to everyone More

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Professional. Not pushy. Comfy lounge to wait for maintenance work. Followup was great with each staff member. If our salesperson didn’t know an answer to our question, she would quickly find out and maintenance work. Followup was great with each staff member. If our salesperson didn’t know an answer to our question, she would quickly find out and get back to us. Competitive pricing. Very pleased. More

by Frig Verified Customer Verified Customer

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Pleasant experience Rania was great to work with. She was very personable and eager to help. I would recommend her. Where it went south was when the used car manager came Rania was great to work with. She was very personable and eager to help. I would recommend her. Where it went south was when the used car manager came over. Every stereotype about a used car salesman rang through with this guy. He seemed slimy. If it weren’t for Rania’s efforts, I would’ve called the sale off once I met this guy. More

by j.bartolic Verified Customer Verified Customer

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Meaningless review process We visited the dealership primarily because we wanted to take advantage of the Costco discount process and as former Mazda owners. E interacted with s We visited the dealership primarily because we wanted to take advantage of the Costco discount process and as former Mazda owners. E interacted with several. Staff members and most did their jobs very well. We then get a survey to rate those people using a totally unrealistic and quite frankly demeaning system. Either they get a 10 meaning the can walk several feet above open water without getting their feet wet or we have to throw them under the bus. The people we worked with did there jobs well, the management of Luther, however, does not get as good a score. We don’t appreciate being used like that. More

by bonjim Verified Customer Verified Customer

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awsome why give 4 when I can give 5 they earned it this is my second car I great service then and even better service now why give 4 when I can give 5 they earned it this is my second car I great service then and even better service now More

by BIGTIME001 Verified Customer Verified Customer

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