Big salute to Carlos. Super service, booked and carried out efficiently, Even wash and Vac car for me!
Really nice people, Clean neat waiting area,Excellent value.
Thanks and highly recommend
"Good car buying experience"
Your remodeled dealership is very nice to move around in. The waiting area is comfortable. The only reason I could not give the dealership a 5 star rating is for the following. I really like Raphael Munoz. He is kind and goes above and beyond most sales people. He even gives a follow up to make sure we are confident in our purchase.
1. I actually had to pay $2.19 for a soda there. Really? What a rip! Even worse than a convenience store. I know the dealership receives no profit from that, but next time I will bring my own. I hope they will get rid of that vendor and go back to the "old way" of doing things. However, I know I can still get a free donut in the mornings!
2. I know every time I go there to purchase a vehicle, it will take at least 3 hours. Doesn't matter if I'm paying cash or financing or if I have all my own items set up. I still have to wait for what seems like forever.
"Rav4 xle AWD "
We we both our task force from Toyota of Denton. Raphael Munoz was very helpful in making our decision to choose the right vehicles for us and was very knowledgeable about the vehicle and the process of the purchase.
"2018 Camry Hybrid purchase."
We worked closely with Raphael Munoz. He went to another dealership to pick up the vehicle that we had selected. We decided one day and picked up the vehicle the next. Following a few days to read the manuals we returned to the dealership where Raphael spent 2 to 3 hours working with us helping
us to set up the systems, using the Entone 3.0 system and becoming familiar with the car. It was exciting. We are looking forward to a long relationship with Toyota of Denton.
"Buying a car on Pre-St.Patrick's Day"
I was greeted promptly when I arrived with smiles. Raphael went the extra mile for me! He was not pushy. He asked what I wanted and was informative, patient, got my supper while I waited, and was willing to set up my music and phone. He was friendly and genuine during the whole process. The finance man went out of his way to get what I wanted and was able to throw in a longer warranty with a few extras. Less than one percent interest! This is my fourth Toyota. I am happy!