Raquel Perez

I have Auto Nation Warranty and I went to the Chevrolet where we bought our Honda CRV. They said that they didn’t have the equipment to see what the problem was . They said to go to A Honda Dealership and where we bought our Honda CRV. They said that they didn’t have the equipment to see what the problem was . They said to go to A Honda Dealership and they can help me. When I got to Arrowhead Honda Robert told me that they can’t do free Maintenance as they don’t deal with Nation Wide. I told him why Chevy said and he checked things out and he said that’s the system sounds like it’s a battery and if I went to Chevrolet the battery would be $165 and Robert told me that their Battery was more but showed me what the warranty was and I told him that it was a better deal with Honda and said let’s do it. So he helped me with everything and is very Professional. You have a Great Service associate. More

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Steve Bullock at Arrowhead Honda is the most phenomenal Service Advisor I have ever encountered. It is a pleasure and an honor to work with him. He is thorough, caring and meticulous about his customer ser Service Advisor I have ever encountered. It is a pleasure and an honor to work with him. He is thorough, caring and meticulous about his customer service and ensures the work done is of superior quality. I feel confident when I leave there my car is safe and any and all issues have been addressed. I am equally pleased with Arrowhead Honda. Their facility is immaculate and extremely comfortable. There is ample waiting room filled with lots of amenities. Not only are there seating areas, but tables that have outlets and make doing whatever you need to do easy so that you can make constructive use of any wait time if you decide to wait. They do provide a shuttle service if you desire. Raquel always ensures with follow up that your service experience was met with excellence. It is evident that customer service is the top priority at Arrowhead Honda. They are honest and ethical and a testament to what I expect from a car dealership and they always exceed my expectations. Words are not enough to express my appreciation and satisfaction to Steve, Raquel and Arrowhead Honda. You are all the best! More

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I have been using Arrowhead Honda for Service on my 2006 Honda Accord for many years. I wouldn't go anywhere else and I wouldn't use any other service advisor other than Robert Quintana. From day one, he Honda Accord for many years. I wouldn't go anywhere else and I wouldn't use any other service advisor other than Robert Quintana. From day one, he has demonstrated, professionalism, integrity, patience with listening to my repair issues and and educating me on the what and why of my repairs. During the recent software hack incident, my car had been repaired and Robert worked with me so I could retrieve my car in a timely manner in spite of the profound complications caused by the event. Kudos to Robert Q! More

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Arrowhead Honda is the best! Grant and Matthew in the service department were extremely helpful and a pleasure to work with. They helped resolve our issue and got us home safe. Grant and Matthew in the service department were extremely helpful and a pleasure to work with. They helped resolve our issue and got us home safe. More

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Excellent customer service. I have been a happy customer for 30 years. I know when I pick my vehicle up the work has been done correctly. I have been a happy customer for 30 years. I know when I pick my vehicle up the work has been done correctly. More

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Steve is hands down the best service tech, friendliest and helpful employee there. Been going for over 12 years now for service and Steve is the best all around. and helpful employee there. Been going for over 12 years now for service and Steve is the best all around. More

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Been going to this shop since I bought my CRV in 2019. Always have been straight forward with me Always have been straight forward with me More

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Always a pleasure to work with Arrowhead Honda. They make you feel very valued and go out of their way to make everything right. Stuart Tawney our salesman and Jeff Sokol or Finance rep. AWESOME!!. They make you feel very valued and go out of their way to make everything right. Stuart Tawney our salesman and Jeff Sokol or Finance rep. AWESOME!!. Grant and Dan in Service.. AWESOME!! Madjara in service. AWESOME!! Also the courtesy driver Mike was AWESOME!! Great customer service, kindness, respect and honesty. Thank you Arrowhead Honda. More

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The oil change service was completed quickly and they even washed the car exterior at no additional cost. I’m very pleased!! even washed the car exterior at no additional cost. I’m very pleased!! More

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MY SERVICE ADVISOR, DAN THOMAS IS ALWAYS VERY KNOWLEDGEABLE, COURTEOUS AND PROFESSIONAL - A PLEASURE TO DEAL WITH ! KNOWLEDGEABLE, COURTEOUS AND PROFESSIONAL - A PLEASURE TO DEAL WITH ! More

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