"regular maintentence "
Service fast and received very good service. The service rep was very helpful and knowledgable. I will be returning for future services. I can depend on their services.
"Great experience with Honda Service and Steve"
Prompt and courteous service. Work completed on time. I've always had good service; this service was equal to what I have come to expect over the years with Arrowhead Honda.
"Great Service "
- Dr. Mike
We had prompt, efficient service and Steve is very personable and communicates everything we need to know. He helps us get the things we need without overspending. We bought our Pilot here and always come here for service. We've never been disappointed with their work.
All the service reps are great here. We've also dealt with Tom quite a few times.
"Very good "
It was excellent experience in general
And I waited less than what I was expecting for my car service, Plus, waiting area was clean and comfortable
Scheduled a time to address recall of my CRV. Was told it would be 2 hours and it was done within the 2 hour estimate, including a car wash.
"Coupon issues yet again"
The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient.
The Negative: They don't honor coupons even though they say they do. It was deja vu all over again. I bring in a Bell Honda oil coupon for 17.95, service guy looks at it and says "Sorry, I can't do that." Here we go again. This happened before and I left a review on Google and Facebook. There's just too much inconsistency with the service guys and the policies they SAY they agree to. To their credit, the last time I wrote a review, the service mgr. responded and remedied the situation. But how many times is this going to happen? I can't stand inconsistency. I'm debating on whether to come back or find a local mechanic who will do my oil for slightly cheaper.
My experience with Arrowhead Honda has always been great. They take great care in maintaining my wife's car, which is my top priority. I know that my car is done right the first time, and they offer great customer service.
"Much more then we expected! "
Steve found a problem that we didn’t know about- I’m sure that saved us from being stranded as we travel to CA often.
"Still efficient during construction "
Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and service advice with pricing.
"Absolutely perfect "
- Rick Stratton
The best car purchase I’ve ever had. Thank you Austin!
There were no games, everything was exactly as promised and the car was beautifully detailed for me to pick up. What a wonderful, refreshing experience!